Quality Control Assistant
3 weeks ago
Salary $44,000 year
Scope of Position
To assist the Quality Control Coordinator with entry of program data and information while meeting prescribed performance goals.
Responsibilities:
Essential Functions
Input data into required systems
Help prepare participant reports and other requested data for program audits
Meet deadlines with consistency
Assist Quality Control Coordinator with reviews of participant file folders
Communicate with program participants and partner agencies to resolve issues
Review paperwork and databases for accuracy
Send orientation appointment reminder emails and make phone calls as needed
Provide administrative support
Conduct instructional workshops for participants
Qualifications:
Education and Experience Requirements
Must have excellent communication and teamwork skills
A working knowledge of Microsoft Office
Detailed knowledge of Microsoft Excel (charts, graphs, sorting, formatting, formulas, pivot tables)
Detailed knowledge of and/or willingness and ability to learn Michigan TANF policies
Ability to use Microsoft Outlook to manage and arrange appointments and meetings
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