Quality Control Assistant

3 weeks ago


Livonia Michigan, United States EDSI Solutions Full time
Overview:
Salary $44,000 year

Scope of Position

To assist the Quality Control Coordinator with entry of program data and information while meeting prescribed performance goals.

 

Responsibilities:
Essential Functions

Input data into required systems

Help prepare participant reports and other requested data for program audits

Meet deadlines with consistency

Assist Quality Control Coordinator with reviews of participant file folders

Communicate with program participants and partner agencies to resolve issues

Review paperwork and databases for accuracy

Send orientation appointment reminder emails and make phone calls as needed

Provide administrative support

Conduct instructional workshops for participants

Qualifications:
Education and Experience Requirements

Must have excellent communication and teamwork skills

A working knowledge of Microsoft Office

Detailed knowledge of Microsoft Excel (charts, graphs, sorting, formatting, formulas, pivot tables)

Detailed knowledge of and/or willingness and ability to learn Michigan TANF policies

Ability to use Microsoft Outlook to manage and arrange appointments and meetings



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