Admin/Receptionist

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking an Admin/Receptionist for Firetrol’s district office in Lubbock, Texas.

The successful candidate will oversee multiple administrative duties, which include:

· Answer incoming phone calls and direct to the proper department

· Manage on call schedule and program phone system accordingly

· Manage conference room assignments

· Set up new customer accounts in Great Plains software and update customer accounts as needed

· Create new work orders in Great Plains and Service Trade software’s

· Entering inspection and Monitoring contracts into Great Plains software

· Invoicing completed work orders

· Order / request COI’s

· Time entry for payroll

· Assist with daily deposits

· Assist with Accounts Receivable collection calls

· Other responsibilities as required to support the business

Requirements

Attention to detail is a MUST

Superior organizational abilities

Outstanding professional communication skills – written and verbal

Excellent interpersonal and relationship-building skills – for interacting with customers and employees alike

Ability to manage multiple tasks and changing priorities is a MUST

Ability to quickly learn and adapt to multiple business software platforms

Strong proficiency with Microsoft Office (Outlook, Excel, Word)

Experience with Microsoft Great Plains and ServiceTrade software preferred

Benefits

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.

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