Case Management Assistant

4 weeks ago


Linthicum Heights Maryland, United States University of Maryland Medical System Full time
Job Description

Assist with non-clinical tasks associated with the UMAC Reverse Access Center (PAC) program. Work is performed under limited direction. Direct report to the Director, Performance & Business Innovation and UMROI Case Management Manager.

Duties include but not limited to: 

Monitor patients referred to PAC sites using the IT platform selected by UMMS.

Coordinate centralized insurance prior authorization for the PAC admissions.  Coordinate the Manage

Manage the denial and appeal process for PAC as it effects UMMS

Provide daily PAC bed availability to care management stakeholders across UMMS.

Provide daily home care and hospice in home appointment visibility to care management stakeholders across UMMS.

Monitor data dashboards for accuracy and support performance improvement activities based on the key performance indicator data.

Perform other duties as assigned



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