Scheduling Coordinator- FT- Day

4 weeks ago


North Bergen New Jersey, United States Hackensack Meridian Health Full time
Overview:
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.” 

 

Come join our Amazing team here at Hackensack Meridian Health We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more

 

The Scheduling Coordinator supports the essential operations and office communications within the department.

Responsibilities:
Schedules patients in person or over the phone for outpatient services.

Collects demographic data from patients for registration.

Prepares pre-registration chart

Insurance verification / authorization .

Records data on logs relating to insurance response turnaround times

Check patients in / out

Assist patients with medical history forms

Monitors work queues specific to the assigned tasks

Answers telephones

Processes all incoming / outgoing mail

Responsible for cash collection, reconciliation and deposit

Transcribing, scanning, uploading images

Maintains inventory of supplies to ensure adequate PAR levels

Submits IT tickets to report any system barriers

Appointment confirmation calls

Initiates follow-up on projects to ensure timely preparation and meeting deadlines

Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center. Directs patients in regards to their scheduled appointment.

Assists leadership with tabulating monthly statistics for the Department.

Other duties and/or projects as assigned.

Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

Previous registration, insurance verification, and receptionist experience.

Excellent written and verbal communication skills.

Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.



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