Quality Associate

Found in: Resume Library US A2 - 2 weeks ago


Jonestown Pennsylvania, United States Mattel Full time
Job Description

The Opportunity: 

The Quality Assurance Associate, reporting to the Quality Manager of Distribution & Logistics,  is responsible for supporting the Mattel quality and compliance standards throughout the manufacturing/operations processes at Mattel in order to ensure that the customers’ expectations are met, and only pristine, compliant, active products go back into inventory.

What Your Impact Will Be: 

Perform inspections and audit internal production/processes within established procedures and guidelines to determine acceptability of product based on knowledge of company's quality standards.

Document all inspection results in proper computer locations in a timely and accurate manner  (Oracle, WMS, spreadsheets/databases).

Track and follow up with supervisor on 100% inspection progress and workload.

Assist in processing quality related customer returns, as needed

Cross-train to assist in other departments, as needed.

Maintain QC sample inventory and distribute QC samples to the DC’s. 

Communicate and document non-compliance findings appropriately and within a set timeline. 

Perform minor rework and/or repackaging of rejected products.

Communicate quality findings to the various Floor Supervisors and summarize in a written report.


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