Help Desk Analyst
Found in: Resume Library US A2 - 7 days ago
CareHarmony works comprehensively with providers to deliver value-based care management initiatives for their patients with the latest advancements in population health technology.
Qualifications:
1-3 years of experience working in a Help Desk Analyst capacity
Understanding of networks and experience handling connectivity issues remotely
Minimum 1 year of experience with Office 365 administration
Functional understand of Virtual Private Networks
Possess phenomenal communication skills
Responsibilities:
Care Harmony is seeking a Help Desk Analyst to support about 200 end users and resolve tier 1 technical issues. Responsibilities include but are not limited to troubleshooting hardware, resolving network connectivity issues, and customer service skills. This candidate will receive personal specialized training and have access to a mentor providing them with exponential career growth opportunity.
Education:
Associate degree in Computer Science, Data Processing, or related field
Comptia A+ and Comptia Network+ Certifications are a plus.
Microsoft desktop support Certifications are a plus.
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Nashville, United States CareHarmony Full timeDescriptionCompany:CareHarmony works comprehensively with providers to deliver value-based care management initiatives for their patients with the latest advancements in population health technology.Qualifications: 1-3 years of experience working in a Help Desk Analyst capacity Understanding of networks and experience handling connectivity issues remotely...
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