Scheduler II
3 weeks ago
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Responsibilities & Requirements:
Responsibilities:
The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments.
The schedule must provide excellent customer service with good verbal and written communication skills.
The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications.
The scheduler must also be very detail oriented.
The scheduler is also expected to maintain a high level of accuracy in addition to meeting department productivity requirements.
Requirements:
High School Completion equivalent
High School Expected date letter in lieu of Diploma
High School Graduate
Previous clerical / physician office training
Epic/EMR 1 Year experience
Basic Medical Terminology
Ability to work in a fast pace medical call center environment
Excellent communication skills
Ability to Multi-task across multiple hospital platforms and applications
Ability to follow directions, accept orders and perform repetitive task
Minimum 1 year (EMR) Electronic Medical Records experience
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