Sr Manager, User Experience

Found in: Resume Library US A2 - 1 week ago


El Segundo California, United States Mattel Full time
Job Description

The Opportunity: 

The Senior Manager of UX/UI is responsible for consumer-first, mobile first, and rapidly evolving site experiences that drive sales, conversion, and engagement. You will collaborate with stakeholders and teams to define boundary pushing and novel UX designs that make it easy for consumers to find what they are looking for and to bring our brands to life. You will lead the UX/UI team for two e-commerce sites and partner with cross functional teams to facilitate its execution.

What Your Impact Will Be: 

Build and optimize a mobile first, seamless, flexible web experience on our Collector site, Mattel Creations, and our Shopper Site, (url removed), driving sales, conversion, and engagement

Leverage a forward-looking, strategic mindset in UX/UI design, to drive regular evolution of site experience, with a lens to making it easier for consumers to shop/ engage on our sites

Balance workload with focus across strategic, tactical, and research projects

Own and communicate the long-term and short-term vision for UX/UI

Design net new consumer journeys in line with business needs (i.e., subscription, improved checkout)

Champion new process developments and existing process improvements to achieve efficiencies (i.e., new feature launch, improved design handoffs to developers)

Create, distribute, and enforce UX/UI design guides and best practices (i.e., design guides, design systems)

Prioritize projects based on a clear understanding of user and business needs

Regularly shop the E-commerce sites and identify opportunities for improvement

Lead a team of UX/UI designers

Partner closely with Product Management Team to deliver designs in line with timelines set in Product Roadmap

Own UX AB Testing strategy and report findings and outcomes to E-Commerce Team

Report monthly to E-Commerce Team on new trends, findings, opportunities, and progress vs. business goals

Partner with Creative Teams to deliver designs that amplify our brands, provide clear recommendations and/or options for Creative to react to, based on research and strategic vision

Partner with brand teams across the Mattel family to develop experiences that support product catalogues and brand initiatives

Facilitate and influence decision making with trade-off considerations for speed


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