Food and Beverage Supervisor

3 weeks ago

Gainesville Florida, United States Hilton University of Florida Conference Center Full time
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.   Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication.   If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

Overview:
Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Are you passionate about the food and beverage industry and have an eye for detail? If so, we want to hear from you

 

About the Role:

We are looking for a highly motivated Food and Beverage Supervisor to join our team and play a key role in ensuring our guests have an unforgettable dining experience. In this leadership position, you will be responsible for overseeing daily operations, managing staff, maintaining a positive work environment, and contributing to the success of the department.

Responsibilities:

Customer Service:Ensure guest satisfaction is the top priority for the department.

Respond promptly to guest needs and inquiries.

Address and resolve guest complaints professionally.

Train and empower staff to deliver exceptional customer service.

Operations and Finance:Assist in managing the department within budget.

Contribute to the development of the annual departmental budget.

Analyze financial data and identify areas for cost control.

Oversee inventory management and ensure proper control procedures.

People Management:Lead, motivate, and develop a team of staff members.

Conduct recruitment, selection, training, and performance reviews.

Foster a positive and collaborative work environment.

Ensure all staff are properly certified and comply with safety regulations.

Quality Assurance:Maintain high standards for food quality, presentation, and service.

Conduct regular inspections to ensure adherence to health and safety regulations.

Implement a preventative maintenance program for all equipment.

Business Management:Assist in maximizing department resources and achieving budget goals.

Identify cost-saving opportunities and develop vendor relationships.

Adjust staffing and inventory levels based on demand.

Qualifications:
Minimum of 2 years of experience in food and beverage service, ideally in a hospitality setting.

Proven experience in leading and motivating a team.

Excellent communication and interpersonal skills.

Strong problem-solving and decision-making abilities.

Ability to work effectively under pressure and prioritize tasks.

Working knowledge of cash handling and accounting procedures.

High school diploma or equivalent.

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