Communications Rep

4 weeks ago

Lincoln Nebraska, United States CommonSpirit Health Full time
Overview:
Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit CHI facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities.

CHI Health Nebraska Heart delivers leading-edge services to Nebraska and northern Kansas. Our network of offices and affiliated hospital-based clinics enables patients to receive timely care close to home. In addition Nebraska Heart located in southeast Lincoln has dramatically reshaped the way in which patients receive care. Nebraska Heart continues to have the largest staff of experienced cardiology and vascular professionals in the area. Alongside the physicians is a dedicated team of advanced practice clinicians nurses technologists and staff; all committed to providing quality care and education to meet each patient’s needs during diagnosis treatment and recovery.

Responsibilities:
Some of what you’ll do:

Answer the telephone system console in a prompt, courteous and professional manner.  Transfer callers to the appropriate department, individual, or patient room.

Provide patient room information to callers and visitors in such a way as to respect patient confidentiality.

Maintain information pertaining to hospital events, meetings and other general information.

Monitor alarms (fire, weather, etc.) and communicate emergency occurrences in accordance with established policies.  Prepare a report of occurrences as necessary.

Monitor and announce codes, fire alarms and weather warnings.

Perform overhead paging as required to impart information and locate individuals.

Maintain lists of on-call staff and physicians.  Notify the proper individual(s) in response to emergencies.

Qualifications:
What you'll need:

Preferred to have 2 years of switchboard experience in a hospital environment

Communication skills

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