Business Manager, Restaurants

Found in: Resume Library US A2 - 7 days ago

Knoxville Tennessee, United States Pilot Company (SSC) Full time
Job Description

The Business Manager of Restaurants & Tenant Partnerships is responsible for managing the QSR business and directing the personnel and activities of the organization QSR department and tenant relations. By adopting operational plans, analyzing performance, evaluations, and supervising all daily activities, they strive to keep the business productive, efficient, and organized.

They will be a communications conduit to the Field and Tenant operators.  Success in the position entails collaboration with colleagues including other real estate development staff, Design & Construction Management, Facility Revenue, and with third-party teams, legal, operations and design professionals. Primary responsibilities are focused on achieving the objectives for each active development and managing tasks related to property acquisition or closures, pro-forma financial analysis. The Restaurant Business Manager is expected to work independently and effectively communicate with support from the Sr. Franchise Administrator to all Brand Partners and Operators. Additional responsibilities include supporting senior staff in managing relations; producing progress reports and analysis; maintaining development budgets and schedules. Additional Leasing overlord is responsible for renting out vacant properties and assisting tenants with their needs. Their duties include meeting with prospective tenants to vacant space acquisitions, determining lease terms, and coordinating with current tenants to discuss lease changes.

In this role: 

Work with team members to prepare responses to requests by collaborating on the concept, analyzing the economics, and support Franchise materials.

Manage assigned development process with Sr Franchise Administration.

Prepare development budgets and pro forma operating budgets and manage the development budget throughout the development process to include closures and communications.

Manage and maintain development schedules to ensure timely completion of development milestones including closings with the construction team for close out.

Coordinate the work with Sr. Franchise Admin to align reports, milestones and documentation.

Work closely with Design or third-party design and construction management staff (as applicable), to complete internal surveys and align on remodel scope.

Monitor Franchise closeout during closure transactions. And oversee timely completion of close-out process.

Prepare weekly Operations updates.

Perform all other duties as assigned.

Duties include meeting with prospective tenants to determine lease terms, receiving financial approvals and coordinating with current tenants to discuss lease changes.

Hold monthly communication calls and portfolio management with MUO tenants.

Coordinate with construction, facility maintenance and utilities to support tenants as needed with daily operations.

Communicate, Completed RFS Quarterly Store Assessment deficiencies through Sr. Franchise Administrator.

Manage and coordinate tenant process.  

Establish a plan, gather resources, mobilize, and carry out the actual delivery.

Help the team lead manage and expand a group of specialists (s).

Give the appropriate business unit comments on product gaps and development.

Manage project budgets, billing, collections, and the financial performance of engagements.

Support pricing request/designated programs and development of price research and pricing strategy.

Perform data mining to meet the needs of ad hoc and monthly reporting.

To help with the compilation of monthly, quarterly, and annual reports, collect financial and operational data performance.

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