Vehicle Concierge

4 weeks ago

Miami Florida, United States Warren Henry Automotive Group Full time
Position Overview:
Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.

 

We are looking for full-time employees for this position. 

 

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Responsibilities:
Vehicle Delivery:Ensure the vehicle is in delivery quality and has sufficient fuel

Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher

Member interaction:Collect all required signatures from customers at time of delivery and/or pick up

Request all required documents from loaner department and service advisors prior to going on a trip

Receiving:Inspect vehicle for customers belongings left behind

Record condition of vehicle using Record 360 application 

Other:
Perform errands as needed

Perform lot maintenance as needed

Qualifications:
High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.

Valid Driver’s License and Good Driving Record.

Ability to communicate with customers and employees in a positive and eager manner.

Maintain a well-groomed appearance and uniform while performing all job duties or away on training.

Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.

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