Loss Mitigation Specialist

3 weeks ago


Spartanburg South Carolina, United States American Credit Acceptance Full time
Overview:
Summary/Objective

As a Loss Mitigation Specialist, you will provide assistance to customers, impound lots, attorneys, and insurance companies. Loss Mitigation Specialists will maintain and resolve delinquent accounts by negotiating & scheduling payments. The Loss Mitigation Specialist’s main focus is to minimize potential losses on delinquent and repossessed loans by communicating with customers through inbound/outbound calls. All Loss Mitigation Specialists will be a part of an essential and integral team of the Loss Mitigation department. The Loss Mitigation teams include: Reinstatements, Settlements, Impounds, Bankruptcy, Total Loss, and Repossessions. This role operates fully onsite in our Spartanburg, SC office.

 

Start Date: June 3rd, 2024

 

Pay Range: Begins at $17 an hour (dependent on experience).

 

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below.

Analyze the customer’s situation and collateral risk to present & explain alternative solutions that maximize customer satisfaction and company return

Identify, evaluate, and resolve reasons for nonpayment, including securing customer’s payment

Quoting reinstatement amounts, payoffs, and setting up repayment plans within the system

Review and negotiate settlement requests

May assign accounts for repossession and work directly with repossession vendors

Send and/or file documents from customers to appropriate courts as necessary

Reinstatement of Loans, processing releases and placing auction sale holds

De-escalate calls and resolve problem accounts

May work directly with attorneys and file claims on individual bankruptcy cases

Work with insurance companies and repair shops to ensure total loss claims are paid and damaged vehicles are repaired

Other duties as assigned

Qualifications

2+ years of relevant experience; collections, call center or customer service (preferred)

Excellent problem solver, with ability to prioritize

Adept at navigating various computer software/programs

Strong attention to detail

Excellent written and verbal communication skills

Proficiency in Microsoft Word and Excel

Experience with an auto-dialer system is a plus

Supervisory Responsibility

This position has no supervisory responsibilities.

 

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

Position Type/Expected Hours of Work

This is a full-time position with a work schedule of Monday-Friday, 8:00am to 5:00pm with some schedule variations as needed.

 

Travel

This position requires no travel.

 

EEO Statement

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

#LI-SA1



  • Spartanburg, United States American Credit Acceptance Full time

    Overview: Summary/Objective As a Loss Mitigation Specialist, you will provide assistance to customers, impound lots, attorneys, and insurance companies. Loss Mitigation Specialists will maintain and resolve delinquent accounts by negotiating & scheduling payments. The Loss Mitigation Specialists main focus is to minimize potential losses on delinquent and...


  • Spartanburg, United States American Credit Acceptance Full time

    Overview: Summary/Objective The Fraud Specialist within the Fraud Investigation Unit is responsible for intaking suspected fraud cases and applying root cause analysis and other fact-finding methods to investigate potentially fraudulent activity through evaluation of accounts and dealership activity. The Fraud Specialist will be responsible for presenting...


  • South Bend, United States KOHLS Full time

    Hourly rate based on experience, minimum starting rate of $17.25 Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.Do you love . . . investigating losses from beginning to end?Are you energized . . . by teaching and training fellow associates on how to prevent...


  • South Bend, United States Kohl's Peru Full time

    Full-Time Loss Prevention Supervisor page is loaded Full-Time Loss Prevention Supervisor Apply remote type On-Site locations South Bend (0997) time type Full time posted on Posted 2 Days Ago job requisition id R349296 Role Specific Information Job Description Hourly rate based on experience, minimum starting rate of $17.25 Improve company profitability by...


  • Spartanburg, United States System One Holdings, LLC Full time

    Position: Project Controls Specialist Location: USA Reporting to: Managing DirectorPurpose of role Ensure that projects are completed on time and within budget. Oversee standard operating procedures to help control the risks associated with projects, as well as monitor key project metrics and perform quality control initiatives and reviews.Main...


  • Spartanburg, United States System One Holdings, LLC Full time

    Position: Project Controls Specialist Location: USA Reporting to: Managing Director Purpose of role Ensure that projects are completed on time and within budget. Oversee standard operating procedures to help control the risks associated with projects, as well as monitor key project metrics and perform quality control initiatives and reviews. Main...

  • Fleet Underwriter

    4 days ago


    Spartanburg, South Carolina, United States High Definition Vehicle Insurance (HDVI) Full time

    What we doHDVI is modern insurance for today's fleets driven by service, safety and savings. With real-time telematics data informing our risk models, we help lower premiums, mitigate risk, engage and reward drivers and simply put, offer uncomplicated protection for trucking fleets. Our customers are small to midsize truck fleet operators who benefit from...

  • Billing Specialist

    3 days ago


    South Portland, United States Day One Full time

    Job DescriptionJob DescriptionBILLING SPECIALISTGeneral Summary:The Billing Specialist ensures the maximization of Agency cash flow through accurate and timely billing and collection practices. This includes maintaining the electronic billing systems, the production of management reports and communicating effectively with clients, payers, clinical staff, and...


  • Cope, South Carolina, 29038, Orangeburg County, SC, United States ATI Physical Therapy Full time

    Overview: Title: Industrial Athletic Trainer Location: Orangeburg, SC Status: PRN Hours: Availability Needed M-Th 6:00am -4:00 pm Competitive Salary! | Work-Life Balance! | Development Opportunities! Stronger Together: ATI is a multi-service healthcare company that specializes in MSK health across the entire spectrum of care. With our...


  • Spartanburg, United States Crane Co Full time

    Position Summary : The function of the Application Specialist is to provide direct support to the customer, both internal and external. This role is a customer facing position that is the primary liaison between customers, distributors, subsidiaries, and field sales. Responsibilities include both commercial and technical competencies, providing verbal...


  • South Point, United States Intermountain Electronics Inc Full time

    Job DescriptionJob DescriptionIntermountain Electronics, Inc. is a leading provider and manufacturer of custom engineered Process, Electrical Control and Power Distribution turn-key solutions to the Industrial, Power/Utility, Oil & Gas, Mining and Data Center industries in North America. Our products range from large scale one-off custom Power Distribution,...


  • South Miami, United States Larkin Community Hospital Full time

    Manages Larkin Community Hospital risk management activities. Administers the risk management program to reduce the frequency and severity of events. Manages and analyzes risk management data and conducts educational programs. Gathers data for insurance renewal, assists with investigation and resolution of claims, and complies with risk management-related...

  • Senior Counsel

    4 days ago


    Spartanburg, United States American Credit Acceptance Full time

    The Senior Counsel – Litigation will be responsible for providing strategic legal guidance for all legal aspects of the company’s litigation and assisting the General Counsel or Assistant General Counsel with managing internal and external legal resources.  Essential FunctionsManage consumer and commercial litigation, in federal and state courts and in...

  • Security Specialist

    3 days ago


    South Gate, California, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $20.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision tolife through our values and culture.Learn more about Target here.ALL ABOUT ASSETS PROTECTION Assets Protection (AP) teams function to keep our guests, team and brand safe...

  • Asset Protection

    4 days ago


    South Portland, United States Nordstrom Inc. Full time

    Job Description Asset Protection Agent The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established...


  • Spartanburg, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Spartanburg, South Carolina.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: OutpatientWe're seeking a full time Physical Therapist to provide expert physical therapy to patients with...

  • School Librarian

    3 days ago


    Spartanburg, United States Green Charter Schools Full time

    Job DescriptionJob DescriptionSalary: GREEN Charter Schools has campuses in Greenville, Simpsonville, Spartanburg, Irmo and North Charleston.  This position is located at GREEN Charter School Spartanburg at 8150 Warren H. Abernathy Hwy in Spartanburg, SC 29301GREEN Charter Schools is a special place to work and learn for our students AND our staff. We...


  • Spartanburg, United States Jackson Therapy Partners Full time

    Job DescriptionJackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Spartanburg, South Carolina.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: OutpatientWe're seeking a full time Physical Therapist to provide expert physical therapy...


  • South Bend, United States AC3, Inc Full time

    **WHO WE ARE**: AC3 was founded by practicing oncologists along with data and practice analytics experts to support the business side of medicine. Our mission is to modernize and digitize the delivery of healthcare and improve countless lives along the way. **COMPANY MISSION**:To simplify healthcare and reduce the cost of care, empowering care givers to...


  • Spartanburg, SC, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Spartanburg, South Carolina. Discipline: Therapy Employment Type: Travel We're seeking a full time Physical Therapist to provide expert physical therapy to patients with injuries or illnesses to help them improve movement, manage pain, and/or prevent the...