Team Shift Manager
4 weeks ago
Summary
The Team Manager will be charged with the responsibility to ensuring operational excellence at all times.
The main responsibility of the Team manager is to give full consideration to GPs' needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.
Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgement to make the right decision for the operation while always showing the highest level of character.
Responsibilities
Manage, supervise, coach, motivate and build team spirit
Present new ideas and policies to prospective teams
Work within your own team/s to produce the required results and to meet Company targets
Analyze employee data and performance
Manage employee expectation and eventual requests
Establish and maintain cross departmental cooperation
Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
Handle disciplinary cases
Manage projects and deadlines set by your direct managers
Propose initiatives and ideas that will benefit the department
Manage ad-hoc situations which may occur on shift in an appropriate manner
Routine floor walks within the studio
Manage, motivate, and improve the performance of an assigned team/s
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