Scheduler-Pain Management Clinic Full Time Days

2 weeks ago


Lake Forest Illinois, United States Northwestern Memorial Healthcare Full time
Job Description

This is a Full Time position at 40 hours per week located at Lake Forest hospital for the Pain Management clinic.  Schedule is Monday through Friday, 7:30am-4:00p.  Previous experience with procedure scheduling and prior authorizations is preferred.

ESSENTIAL FUNCTIONS:

Interacts with patients, their representatives, physicians, physician office staff, employers and others to gather and ensure accuracy of demographic, billing and clinical information.

Interprets and verifies completeness of physician orders.

Produces and distributes required forms, documents and reports with accurate patient information.

Enters all necessary demographic, diagnostics and insurance information.

Maintains 97 percent or better accuracy on all registrations.

Maintains exemplary level of customer service.

Reviews new and previously recorded information with patient, physician and others to ensure accurate collection and analysis of information.

Enters patient type and service codes; establishes account parameters to ensure that revenue is properly recorded and bills are produced in a timely manner.

Ensures current contractual requirements are met in registration process.

Receives and enters physician orders for exams and services.

Communicates instructions and arrival times to patient for each exam.

Directs patients to appropriate location for check-in and testing.

Communicates schedule changes to appropriate service department.

Works with physician and service departments to schedule emergency add-on procedures. AA/EEO



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