Concierge (late May Start)

Found in: Resume Library US A2 - 2 weeks ago


Telluride Colorado, United States FAIRMONT Full time
Job Description

The knowledge of a great Concierge is the expectation of our Owners and Guests when staying at our Lodge. your ability to anticipate guest needs and make informed suggestions will ensure they have a truly memorable stay. Acting as a liaison between Owners, Guests, internal departments, and external vendors, you help ensure not only the Owners and guests enjoy their Lodge experience but assist in making all requests as seamless as possible. 

This is a seasonal, full-time position. Interviews will begin in April and work would begin in late May. We do not have employee housing available. 

What is in it for you:

Wonderful work-life balance with incredible access to the outdoors steps away from the lodge.

Seasonal full-time employment. Job attached off-seasons.

Option for Health, Dental, Vision, Disability and Life Insurance and 401k.

Incredible team culture with many engagement opportunities. A place to feel appreciated.

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Assist guests regarding lodge facilities in an informative and helpful way

Personalize guests’ experience greeting them in a professional, friendly and engaging way

Maintain presence in the Club Room area as an ambassador of the property and brand, offering exceptional service to the guests

Address guest concerns and react quickly, logging and notifying proper departments

Perform basic bartending functions


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