Pool Concierge

2 weeks ago

Los Angeles California, United States AccorHotel Full time
Job Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience while also ensuring a clean environment of our guests. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. 

What you will be doing:

Greet guests, sharing your full knowledge of menu items, preparation methods, beverage lists, and specialty items with our guests, taking and placing guest orders, preparing basic beverages for guest service delivering food and drink items, and clearing dishes all while providing excellent service 

Attend to guest’s pool-related needs including, but not limited to, getting and replenishing fresh towels, relocating chairs and/or umbrellas, selling retail items and maintain the highest level of cleanliness of the pool area 

Respond to guest inquiries and service issues in a timely, friendly and efficient manner 

Following all safety and sanitation policies when handling food and beverage and serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What is in it for you:

Hourly Rate $32.75 USD plus tips 

Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. 

We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential 

Opportunity to develop your talent and grow within your property and across the world 

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH 

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