Medical Receptionist

3 weeks ago


Baltimore Maryland, United States Mercy Medical Center Full time
Overview:
The Center for Endocrinology at Mercy in Baltimore is seeking a dedicated and professional Patient Service Associate to join our healthcare team. As a Patient Service Associate, you will play a crucial role in ensuring the smooth operation of our clinic while providing excellent customer service to our patients. This position involves supporting multiple physicians and staff members in delivering high-quality care to our patients. This Patient Service Associate role at the Center for Endocrinology at Mercy offers an opportunity to be an essential part of a dedicated medical team, contributing to the well-being of our patients. If you are a compassionate and organized individual with excellent interpersonal skills, we encourage you to apply and be a part of our mission to provide quality endocrinology care to the Baltimore community.

Responsibilities:
Patient Check-In and Check-Out:Greet patients and visitors in a friendly and welcoming manner.

Accurately verify patient information and insurance details during check-in.

Collect co-pays and other payments, provide receipts, and maintain accurate financial records.

Schedule follow-up appointments and update patient records.

Communication:Answer incoming calls and address patient inquiries, appointment requests, and other concerns.

Respond to emails and HER messages promptly and professionally, forwarding messages to the appropriate staff members as necessary.

Appointment Scheduling:Coordinate and schedule appointments for multiple physicians and medical staff.

Ensure the appointment schedule is efficiently organized, considering patient preferences and clinic availability.

Confirm upcoming appointments and manage appointment reminders.

Medical Records Management:Maintain and update patient records in compliance with HIPAA regulations.

Prepare and transfer medical records as required, following established protocols.

Administrative Support:Assist with administrative tasks, such as filing, faxing, and photocopying.

Help coordinate patient flow and assist in resolving any scheduling conflicts.

Ensure the reception area is clean and well-organized.

Insurance Verification:Verify patient insurance coverage and pre-authorization as needed.

Assist patients in understanding their insurance benefits and options.

Team Collaboration:Work closely with physicians, nurses, and other clinic staff to ensure efficient patient care.

Foster a positive and collaborative work environment.

Additional responsibilities, as assigned

 

Qualifications:
High school diploma or equivalent required; some college coursework or medical office experience preferred.

Excellent customer service and communication skills.

Strong organizational skills and attention to detail.

Proficiency in using electronic medical records (EMR) and other office software.

Knowledge of medical terminology and insurance verification is a plus.

Ability to maintain confidentiality and adhere to HIPAA regulations.

Strong multitasking skills and the ability to handle a high volume of patient interactions.

 


  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: Plastic & Reconstructive surgery at Mercy is home to one of Baltimore’s highly respected teams of breast reconstruction and cosmetic surgeons. The Center of Plastic & Reconstructive Surgery in Downtown Baltimore is looking for a dedicated individual looking to make a difference in women’s healthcare.   The Patient Service Associate plays a...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: The Patient Service Associate supporting Mercy's OB/GYN Clinic is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.   This position is...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview:   The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The Patient Service Associate is...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview:       The Patient Service Representative is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The Patient Service...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview:   Every employee is expected to support the goals and mission of every Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all front desk operations under the direction of the Practice...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview:   Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with...

  • Medical Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: The Patient Service Associate supporting Mercy OB/GYN is responsible for all front desk operations which include, but are not limited to: scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment...

  • Medical Receptionist

    2 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview:   The Institute for Gynecology Department is looking for a Patient Service Associate to join our healthcare team. As a Patient Service Associate, you will play a crucial role in ensuring the smooth operation of our clinic while providing excellent customer service to our patients. This position involves supporting multiple physicians and staff...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: The Information Desk Receptionist greets visitors according to the Department's Customer Service protocol. Listens to needs and responds to customer with appropriate badge and/or directions. Responsibilities: License Requirements: N/A • Certification Requirements: N/A • Age Specific Care Provided For: N/A • Knowledge, Skills and Abilities:...


  • Towson, Maryland, United States University of Maryland Medical System Full time

    Job Description The Receptionist I is responsible for greeting and appropriately directing patients/visitors/guests while treating medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job Description Under direct supervision of the Office Manager, the receptionist greets patients and registers them. The receptionist’s primary duty is to act as a liaison between the physician and his patients. The receptionist will, at all times, respond to patients, visitors and fellow team members in a pleasant, helpful and professional manner.

  • Spa Receptionist

    3 weeks ago


    Baltimore, Maryland, United States Mercy Medical Center Full time

    Overview: , is a center for integrative care, offers a full-range of spa services to promote relaxation and healing. Our plastic and reconstruction surgeons and cancer doctors often refer patients to the Medi-Spa so their care can integrate treatment of the whole person – mind, body and spirit.    Women turn to the The Medi-Spa at Mercy for relaxation...

  • Medical Receptionist

    3 weeks ago


    Reisterstown, Maryland, United States Mercy Medical Center Full time

    Overview:   The Patient Service Representative is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The PSR is responsible for all front...

  • Medical Receptionist

    3 weeks ago


    Reisterstown, Maryland, United States Mercy Medical Center Full time

    Overview:   The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The Patient Service Associate is...

  • Medical Receptionist

    4 weeks ago


    Nottingham, Maryland, United States Mercy Medical Center Full time

    Overview:   The Patient Service Representative is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The Patient Service Representative...

  • Medical Receptionist

    4 weeks ago


    Annapolis, Maryland, United States Mercy Medical Center Full time

    Overview:   The Annapolis Mercy Medical Center Location is looking for a Patient Service Associate to join our healthcare team. As a Patient Service Associate, you will play a crucial role in ensuring the smooth operation of our clinic while providing excellent customer service to our patients. This position involves supporting multiple physicians and...

  • Medical Receptionist

    3 weeks ago


    Annapolis, Maryland, United States Mercy Medical Center Full time

    Overview:   Mercy Medical Center, recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring Patient Service Associate for our Float Pool! This float pool will service all of Mercy's Centers of Excellence, or specialty, practices - from Oncology, OB/GYN, Orthopedics, and GI, to...


  • Cockeysville, Maryland, United States Mercy Medical Center Full time

    Job Summary:   The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.     The Patient Service Associate is...

  • Medical Receptionist

    3 weeks ago


    Reisterstown, Maryland, United States Mercy Medical Center Full time

    Overview:   This is a part time position with an average of 20 hours/week. The hours can vary between M-F 8:30-4pm.   The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with...