IT Business Analyst

3 weeks ago


Mechanic Falls Maine, United States ITW Electrostatics Full time
Job Description

Essential Duties and Responsibilities:

Engage with business leaders to build, maintain, and execute an IT application roadmap to enable aggressive growth within the business.

Partner with the various business stakeholders to roll out new processes, functionality, and ongoing process improvements in relation to our ERP, CRM, EDI, and other IT system implementations.

Plan and manage the execution of implementation projects, including day to day project management, issues, and risk management. 

Lead with various organization employees to document and train on processes and procedures of various systems.

Develop and maintain documentation for system changes and enhancements.

Monitor system performance and usage to maintain security and reliability.

Coordinate application development for multiple projects.

Partner with system vendors to resolve issues related to the use or functionality of the various systems.

Provide IT consultation to businesses across the Electrostatics Division as needed.

 

 



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