CA Comfort Advisor

Overview:
WeCare Cooling, Plumbing and Electric is looking to add Comfort Advisors to our GROWING TEAM  The Comfort Advisor is primarily responsible for selling profitable installation jobs. They oversee jobs through scheduling, completion, collection, and referral.

 

What we offer you:

Part-Time/Full-Time or Flexible scheduling options

Year-Round work

PTO after 90 days

Parental Leave

Paid Training

Weekly pay

7 Paid Holidays

Education & Tuition Assistance

Fully stocked company vehicle, gas card, cell phone, tablet, and uniform

Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more

Employee Discounts

Employee Referral Bonus

Career growth opportunity

What you will do:

Educate customers in new comfort systems.

Maintain a professional attitude and appearance.

Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.

Obtain customer authorized agreement for all jobs.

Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.

Actively pursue referrals from satisfied customers.

Follow up site visits to assure quality, and 100% customer satisfaction

Ensure profitability of the department by accurately proposing all jobs, using book pricing, with the emphasis on quality and value.

Review all jobs with the department manager.

Communicate with our support staff, in a timely and efficient manner details of jobs, financing and job scheduling.

Submit via email pictures and required forms in a timely fashion and describe in detail specifications to finish the job as was promised to the customer.

Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.

Maintain contact with Installers and customers during installation to ensure a quality system is installed.

Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.

Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.

What you need:

Valid US Driver’s License

Willingness to submit to a pre-employment drug test and background check

2 years of Sales experience.

1 years of HVAC experience preferred

Physical dexterity

Flexible working hours day/nights/weekends

 

 

Responsibilities:
 

Deliver a great client experience by educated them on way we can improve the health, safety and comfort of their home environment

Answer any customer questions and inform them of any pertinent information about their equipment.

Communicate daily with the sales coordinator, and/or sales manager.

Document every call/job in an organized and detailed manner.

Office time required for trainings, meetings, and required follow up/prospecting.

Qualifications:
 

HVAC experience is not required, but a plus

Proven sales experience, B2C preferred 

Valid driver’s license

 

Who we are: Mauzy has been in business over 50 years and continues to be a top-performing home services company in San Diego County. We are based in El Cajon, CA. We offer tons of growth opportunity and amazing benefits. 

 

PAY TRANSPARENCY:   

The starting salary for this opportunity ranges as it's commission-based fully. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.   

 

ACKNOWLEDGEMENTS:  

We are an Equal Opportunity Employer / Disability / Veteran.  

 

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex Recruiter with a @(url removed) email directly from our organization.

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