Server

Found in: Resume Library US A2 - 2 weeks ago

Houston Texas, United States TableOne Hospitality Full time
TableOne Overview:
TableOne Hospitality, led by CEO Patric Yumul, is a boutique hospitality company specializing in creating and operating innovative food and beverage concepts featuring established and rising star culinarians. Created by Yumul, TableOne creates a platform for chefs to spread their wings and grow under the same formula and systems that have yielded two decades of success for MINA Group. With a mission to pass on these proprietary opportunities and learnings, the team is committed to platforming culinary and beverage talent by incubating their visions through continuous resources and access.

Overview:
The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The Server is also responsible for receiving and delivering guests orders and collecting payment. This position requires a motivated hospitality professional who is organized, friendly, and passionate. You will be an integral part of our service team who sets the stage for a memorable meal. You have a passion for food and beverage and you strive to provide selfless hospitality to our guests. You have amazing attention to detail, work well as part of a team, and work well under pressure.

Responsibilities:
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a friendly and warm demeanor at all times.

Qualifications:
Bring 3-4 years of experience as a Server

Be familiar with the organization of the Restaurant(s) function of each job position.

Have a thorough knowledge of menus and current specials.

Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

Pre-bus all tables removing soiled dishes after each course.

Be familiar with the operation of the P.O.S system.

Perform cashiering functions by closing checks and preparing end of shift paperwork.

Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

Ensure that tables and side stands are kept stocked, tidy and clean.

Breakdown trays of soiled dishes and linen in the dish room according to established standards.

Consistently upsell food, beverage and promotional items to guests.

Receive and deliver food and beverage orders and collect payment.

Ensure overall guest satisfaction.

 

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