Sr Mgr Process Innovation

4 weeks ago

Bolingbrook Illinois, United States ATI Physical Therapy Full time
Overview:
We are seeking a highly motivated and experienced Senior Manager of Process Innovation to join our dynamic team at a 900-location physical therapy company. In this position, you will be instrumental in reshaping the overall patient experience through innovative process enhancements, technological advancements, and other strategic patient engagement initiatives. Your responsibilities will include contributing to the creation of a comprehensive, patient-centric communication roadmap that seamlessly aligns with our organizational objectives. The ideal candidate for this role will spearhead mini-testing initiatives, leveraging their innovative mindset to craft impactful solutions that elevate efficiency, quality, and the overall patient experience.

Responsibilities:
Patient Experience Strategy
• Perform a comprehensive analysis of the existing patient engagement landscape, pinpointing opportunities for optimization across business units to enhance the overall patient experience
• Strategically align patient touchpoints with key business opportunities, aiming to maximize the impact of patient engagement
• Support with the development a forward-thinking strategy that coordinates outreach messages to ensure they are clear, timely, and aligned with patient needs

 

High Level Solution Design
• Lead the creation of our mini-testing roadmap, systematically evaluating and learning from diverse patient engagement opportunities to inform future strategies
• Ensure that insights obtained from testing play a crucial role in steering the direction of technology integration and continuous process improvement
• Contribute to the design of patient engagement solutions, carefully considering existing processes, workflow intricacies, and operational nuances to ensure seamless integration

 

Product Development
• Utilize technology to personalize messages based on patient preferences and needs and implement data-driven insights to tailor communications for better engagement
• Innovate and develop products, services, and tools that strategically enhance existing patient engagement processes, contributing to overall business value

 

Stakeholder Engagement
• Engage in interviews and consultations with colleagues across the enterprise, clinic staff, and management to gather valuable insights and perspectives, informing strategic decision-making
• Foster strong relationships with key stakeholders to understand their needs and challenges, and garner support for patient engagement and process innovation initiatives
• Support with the organization’s patient engagement committee, building out the patient engagement strategy in collaboration with key stakeholders

 

Idea Generation & Research
• Generate creative and impactful process improvement and patient engagement ideas through independent brainstorming and field research
• Stay updated on industry trends, best practices, and emerging technologies relevant to physical therapy operations
• Continuously explore innovative strategies to optimize operational efficiency and patient care

Qualifications:
Minimum Education
Required:
• Bachelor’s degree in business, operations management, healthcare, or related field
Preferred:
• Master’s degree preferred in relevant field of study

 

Minimum Experience
Required:
• Minimum of 5 years of experience in process improvement, patient engagement, business strategy, or related roles with a track record for driving tangible results OR
• Minimum of 2 years of experience in process improvement, business strategy, or related roles AND minimum of 3 years of direct patient care delivery with track record of driving tangible results
Preferred:
• Direct patient facing experience within retail healthcare delivery
• Experience in referral/prescription intake process innovation and patient adherence/care solution development and implementation

 

Knowledge Skills and Abilities
• Proven experience in developing and implementing patient engagement strategies within healthcare or a similar setting
• Comprehensive understanding and hands-on experience in managing projects through the entire lifecycle, from research and development to post-launch monitoring and improvement
• Strong interpersonal skills with ability to collaborate effectively across diverse business units
• Excellent analytical skills to interpret data, identify trends, and make data-driven decisions
• Proven ability to foster a culture of innovation, encouraging the exploration of new tools and technologies for process improvement and product development
• High level of adaptability, creativity, and problem-solving ability in a dynamic healthcare environment.
• Previous experience in healthcare operations, process improvement, or related roles is highly desirable

Virtual Employee?:
Yes

  • Operations Project Mgr

    1 week ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionPosition Summary: Reporting to the Director of Advance Operations Technology, this position will be responsible for identifying and improving key operations processes which are critical to G&W’s continued growth. This role will manage cross functional projects delivering transformative improvement to the safety, quality,...

  • Operations Project Mgr

    1 day ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionPosition Summary: Reporting to the Director of Advance Operations Technology, this position will be responsible for identifying and improving key operations processes which are critical to G&W’s continued growth. This role will manage cross functional projects delivering transformative improvement to the safety, quality,...

  • Operations Project Mgr

    2 days ago

    Bolingbrook, United States G&W Electric Full time

    **Position Summary**: Reporting to the Director of Advance Operations Technology, this position will be responsible for identifying and improving key operations processes which are critical to G&W's continued growth. This role will manage cross functional projects delivering transformative improvement to the safety, quality, delivery, and cost of our epoxy...

  • Sr. SQL Developer

    1 week ago

    Bolingbrook, United States CES USA Inc Full time

    CES USA Inc has opening for the position of Sr. SQL Developer with Master’s degree in Computer Science/Applications, Engineering any, Technology, Information Systems or related and 2 years of Exp to Work on development of Power BI reports converting existing mainframe reports. Create Power BI reports to develop and utilize data models for day-to-day BI...

  • Sr. SQL Developer

    1 week ago

    Bolingbrook, United States Ces Usa Full time

    CES USA Inc has opening for the position of Sr. SQL Developer with Master’s degree in Computer Science/Applications, Engineering any, Technology, Information Systems or related and 2 years of Exp to Work on development of Power BI reports converting existing mainframe reports. Create Power BI reports to develop and utilize data models for day-to-day BI...

  • Process Engineers

    4 weeks ago

    Bolingbrook, United States Qualigence Full time

    Process Engineer, Thermoset Molding Job Function: Engineering Location: US, IL, Bolingbrook Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world...

  • Process Engineers

    4 weeks ago

    Bolingbrook, United States Qualigence Full time

    Process Engineer, Thermoset Molding Job Function: Engineering Location: US, IL, Bolingbrook Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world...

  • Process Engineers

    2 days ago

    Bolingbrook, United States Qualigence Full time

    Process Engineer, Thermoset Molding Job Function: Engineering Location: US, IL, Bolingbrook Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world...

  • Process Engineers

    1 month ago

    Bolingbrook, United States Qualigence International Full time

    Job DescriptionJob DescriptionProcess Engineer, Thermoset MoldingJob Function:EngineeringLocation:US, IL, BolingbrookInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the...

  • Process Engineers

    2 days ago

    Bolingbrook, United States Qualigence International Full time

    Job DescriptionJob DescriptionProcess Engineer, Thermoset MoldingJob Function:EngineeringLocation:US, IL, BolingbrookInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the...

  • Sr Quality Engineer

    2 weeks ago

    Bolingbrook, United States G & W Electric Company Full time

    Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so...

  • Sr Quality Engineer

    1 week ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is...

  • Sr Quality Engineer

    2 weeks ago

    Bolingbrook, United States G & W Electric Company Full time

    Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so...

  • Sr Analyst Merchandise Systems

    1 month ago

    Bolingbrook, United States Ulta Full time

    **Sr Analyst Merchandise Systems** CAROUSEL_PARAGRAPH * Bolingbrook, Illinois * Merchandising * Full Time * 174431 ** Share Job** ** Job Description** **OVERVIEW** **Experience** professional empowerment. With over 1,200 stores throughout the U.S., designs to expand internationally, and a thriving E-Commerce platform, Ulta Beauty provides its merchandise...

  • Sr Analyst Merchandise Systems

    2 days ago

    Bolingbrook, United States Ulta Full time

    **Sr Analyst Merchandise Systems** CAROUSEL_PARAGRAPH * Bolingbrook, Illinois * Merchandising * Full Time * 174431 ** Share Job** ** Job Description** **OVERVIEW** **Experience** professional empowerment. With over 1,200 stores throughout the U.S., designs to expand internationally, and a thriving E-Commerce platform, Ulta Beauty provides its merchandise...

  • Process Engineer, Thermoset Molding

    2 months ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is...

  • Process Engineer, Thermoset Molding

    2 days ago

    Bolingbrook, United States G&W Electric Co Full time

    Job DescriptionJob DescriptionInnovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is...

  • Sr. Accountant

    2 weeks ago

    Bolingbrook, Illinois, United States Crane Co. Full time

    Crane Nuclear is a Business Unit within the Process Flow Technology Business Segment of the Crane Corporation, a US multi-national company which specializes in highly engineered industrial products in niche markets. Crane Nuclear provides valves, valve parts, valve testing products, and valve maintenance/testing services to domestic and international...

  • Sr. Manager of Procurement

    1 week ago

    Bolingbrook, United States Hyzon Motors Full time

    Job DescriptionJob DescriptionWho We AreHyzon Motors is a leading designer and manufacturer of hydrogen fuel cells for heavy duty applications. A hydrogen fuel cell (FC) provides zero-emission power by converting hydrogen into clean electricity. Today, Hyzon is focused on deploying this technology into heavy-duty commercial trucks, which are in desperate...

  • Sr. Manager of Procurement

    2 days ago

    Bolingbrook, United States Hyzon Motors Full time

    Job DescriptionJob DescriptionWho We AreHyzon Motors is a leading designer and manufacturer of hydrogen fuel cells for heavy duty applications. A hydrogen fuel cell (FC) provides zero-emission power by converting hydrogen into clean electricity. Today, Hyzon is focused on deploying this technology into heavy-duty commercial trucks, which are in desperate...