Assistant Director of Advising

Found in: Resume Library US A2 - 1 week ago

Wheeling Illinois, United States National Louis University Full time
Overview:
Who We Are:

 

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service.  We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

 

What We Offer:

 

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

 

 

What You Will Do:

 

The Assistant Director manages and supervises some of the undergraduate and graduate advisors at the Chicago and suburban campuses, ensuring staffing and training. This person will be a point of contact for advisors and students to resolve problems.  The Assistant Director also advises students on academic programs, curriculum, college and university academic policies and procedures and works directly with students in a variety of disciplines to foster their academic success by developing, implementing and monitoring an academic action plan for success including registration.   The person in this position must be able to work collaboratively with academic leadership and faculty as well as support staff throughout the institution.  The Assistant Director is under the supervision of the Executive Director of Academic Advising and Learning Support.

Essential Responsibilities:
Manage staff of academic advisors on the Chicago and suburban campuses by leading staff meetings, taking a lead role in training new staff members, and planning on-going professional development training.

Effectively communicate the curriculum and graduation requirements for program, college and university academic policies and procedures.

Help students define and develop realistic academic and career goals and take a lead in training, implementing and monitoring the career milestones for the undergraduate population.

Manage administrative tasks such as class splits, class cancellations, additional professional development registrations and the advising inbox.

Work collaboratively with faculty and university leadership to ensure a positive student experience, including resolution of student issues.

Maintain responsibility for managing certain populations of students for retention through graduation.

Assist in the development and execution of retention strategies.

All other duties as assigned.

Qualifications:
Master’s degree required.

2-3 years of academic advising experience.

Excellent written and oral communication skills are essential.

Knowledge of student and adult development theories and current trends in academic and student affairs.

Word processing skills, database management, spreadsheets and web forms and Banner. Ability to work a flexible schedule.

Demonstrated leadership experience in higher education.

Handling Conflict: Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively, keeps all parties informed of the status of any negotiations required, encourages employees to report problems or concerns and negotiates outcomes that are viewed as fair and even-handed.

Strategic Skills: Can analyze organizational strengths and weaknesses and then combine these with knowledge of the industry, market and organization to develop long-term strategy.

Time Management: Prioritizes tasks and manages time to ensure that deadlines are met. Plans his or her time and sticks to those plans. Prevents or manages interruptions until the highest priority tasks are accomplished.

 

NLU Inclusion Statement:

 

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

 

Special Instructions:
Please Include the following along with your application:
- Resume (Required)
- Cover Letter (Optional)
NLU Employees please also submit an Internal Posting Form

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