Warranty Booker

3 weeks ago

Houston Texas, United States Sonic Automotive Full time
Job Description

Purpose:

Records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Duties and Responsibilities:

·       Processes warranty claims on a timely basis for each franchise or distributor.

·       Processes all warranty paperwork to ensure proper documentation.

·       Verifies criteria required by factory or distributor.

·       Reconciles all warranty receivables with payments through the appropriate accounting schedule.

·       Posts credits on computer.

·       Resubmits all rejected claims promptly or receives authorization to write them off.

·       Follows up on payment of outstanding claims.

·       Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.

·       Arranges for parts to be shipped to the factory or distributor, or to be scrapped.

·       Files and maintains all service records as required by the warrantor.

·       Keeps informed of all factory recalls and bulletins.

·       Assists with body shop warranty claims as needed.

·       Assists with the cashier and telephone operator duties as needed.

·       Assists with any clerical needs as directed by the fixed operations manager or the controller.

·       Maintains a professional appearance and a neat work area.

·       Performs other duties as assigned.

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