Lead Phlebotomist- Outpatient

3 weeks ago

Lisle Illinois, United States Duly Health and Care Full time
Overview:
Location:Lisle, Travel Required.

Hours: Full-Time, 40 hours per week. Monday- Friday; Must be willing to work variable 8 hour shifts in between the hours of 7:00am-6pm. Every Other Saturday Required- 7:00am-1:00pm.

 

Holistic benefits designed to help our team members flourish in all aspects of their lives, including: 

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year. 

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact. 

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

401(k) Match

Profit-sharing program 

 

Are you ready to challenge the expected to deliver the extraordinary?

The Lead Phlebotomist is responsible for assisting the Laboratory Director, Manager and Supervisor with procedures in phlebotomy, specimen collection and processing, general laboratory, CLIA Waived/Moderate POC testing, assists with Bone Marrow collection and/or any other duties under the direction of a certified Laboratory Supervisor. The Lead Phlebotomist assists with the training, scheduling, and auditing of phlebotomy staff for competency and policy compliance.

 

Responsibilities:
The Journeys and Adventures that Await

The Lead Phlebotomist is responsible for the training, compliance and competency for the collection of patient samples for adult and pediatric patients by vascular access (venipuncture) or capillary collection (finger stick) using aseptic protocols, accurate patient identification and proper labeling procedures Responsible for routine visits of collection sites to ensure quality, compliance, and efficiency

Assists with collection during peak volume times as well as determined by operational needs

Initiates investigation for issues and concerns that arise and reports to the appropriate leadership as well as being involved in any education required

Accountable for the first line of communication for Phlebotomy staff in day to day operations that includes but is not limited to scheduling, Quality Assurance monitoring, and clinical staff support

Perform specimen centrifugation, processing, prepping for transportation, storage and retrieval.  Produce patient demographic sheet and prepare additional paperwork, labels, etc. to accompany specimens, as necessary

Able to demonstrate and explain appropriate phlebotomy techniques and procedures in order to obtain corporation and assistance for specimen collection 

Employs sound decision making and necessary judgment to assess adverse reactions such as dizziness or other distress and notifies the appropriate clinical staff

Preserves patient confidentiality and ensures HIPAA compliance with all patient related duties

Maintains a clean patient/ working environment while meeting the requirements with all OSHA and regulatory agencies with appropriate use and disposal of sharps, medical/biological waste

Performs CLIA waived and some CLIA moderate testing as well as Bone Marrow collection assistance Responsible for the performance of quality control, calibration, and maintenance of the instrumentation that they are trained on

Ensures the accurate recording of test results to ensure quality reporting within the expected time frame

Communicates any questions, unusual findings or observations to the Lab Manager or Supervisor 

Works directly with the physicians for the observation and assistance in the bone marrow specimen collection and preparation of samples for testing

Responsible for ensuring patients receive a quality professional phlebotomy service and a pleasant patient experience at all locations in addition to phone interactions Assists in the developments, assembly, and implementation of the annual phlebotomy skills and competency assessment for all of DuPage Medical Group

Participates in the educational and training activities and may participate in the performance of routine administrative and non-routine technical functions within their scope 

Responsible for interacting with patients professionally and courteously utilizing positive patient experience tools

Monitors phone and voice mail messages, as necessary

Utilize skills to accurately access patient/testing information and communicate effectively with patients and clinical staff 

Appropriately maintains inventory of supplies and materials within the department

RL6 investigation and support. Effectively reports and investigates patient safety incidents, medical errors and potential risks in the facility

Assists with identification and implementation of corrective action where appropriate

Responsible for investigating issues such as turn-around-times with the lab, problems receiving supplies, patient issues and concerns, and will be responsible for forwarding these issues to the correct leadership

 

 

Local travel required 25-50% of the time based on the operational needs within the Laboratory Services Department of DuPage Medical Group with limited notice.

Qualifications:
The Experiences You Bring

High School Diploma or equivalence

Phlebotomy Certification required (within three months of hire date, before preferred)

Issued by (Governing Body)

AMT- American Medical Technologist

ASCP – American Society for Clinical Pathology

NCA - National Credentialing Agency

National Health Association (NHA)

National Phlebotomy Association (NPA)

3 years of phlebotomy experience required

Point of Care (CLIA Waived testing) experience preferred

Certification with American Medical Technologist (AMT)

American Society for Clinical Pathology (ASCP)

National Health Association (NHA)

National Phlebotomy Association (NPA)

CPR required

 

 

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