Technician Team Lead

Found in: Resume Library US A2 - 1 week ago

Glendale Arizona, United States American Vision Partners Full time
Company Intro:
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees

Overview:
As an Ophthalmic Assistant Team Lead, you’ll assist the Clinic Manager supervision of ophthalmic assistants and technicians and generate important preliminary information to be used by the physician. You’ll also be responsible for reviewing patient status and performing medical tests under the direction of the physician.

Responsibilities:

Welcomes patients and visitors with a positive, warm disposition

Obtains patient histories through intake assessments, making note of findings in EHR

Performs visual acuity, auto-refraction, manual and automated lensometry, Goldmann and Tonopen tonometry tests and keratometry on patients

Checks pupils, extra-ocular muscles, confrontational fields and inserts eye drops for dilation

Runs diagnostic tests such as Immersion A-scan, OCTs and Visual Fields

Administers color vision, depth perception and Schirmer’s tear testing as needed

Educates patients on ophthalmic conditions and consent for procedures and surgery

Monitors E-faxes and Erx’s to ensure failed attempts are managed timely

Maintains exam rooms, including cleaning/sterilization as necessary

Scribes for the provider(s) when able, to help the flow and minimize clinic delays

In conjunction with the Clinic Manager: sets, monitors and evaluates goals, assists in preparation and documentation of reviews, interviews, hires, supervises, counsels, appraises, and recommends salary increases for back office personnel.

Assists with scheduling back office staff assignments and oversees efficient patient flow

Meets with the Clinic Manager on a regular basis to discuss operational needs

Assists with training back office employees to include, but not limited to, navigation in EHR, MIPS, coding/documentation requirements, provider preferences in the technician work-up and Out-Patient Treatment Center policies and procedures

Conducts technician quarterly chart audits, and in conjunction with the Clinic Manager, reviews findings with staff and helps in the development of a plan of action when coding/documentation is not meeting standards

Knowledgeable on the provider(s) schedules/templates and able to identify potential concerns

Performs other duties as assigned

Qualifications:

High School Diploma or GED required

COA, COT is a plus

At least 1-year of Ophthalmic Assistant/Technician experience

Prior supervisory experience preferred

Detail oriented; reliable and able to multi-task in a fast-paced, high-volume work environment

Excellent verbal and written communication skills

Flexible schedule working Monday-Friday

Benefits & Perks:
Your health, happiness and your future matters At AVP, we offer everything medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays plus PTO, Sick Time, opportunity for growth, and much more

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