Manager, Claims

2 weeks ago


Scottsdale Arizona, United States AmTrust Financial Services, Inc. Full time
Overview:
AmTrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Workers' Compensation Claims Manager. The Workers Compensation Claims Manager is responsible to supervise activities within the worker compensation lost time claims department. This may encompass supervision of administrative tasks and staff or oversight of the investigation of insurance claims involving workers compensation, property or casualty claims based on coverage, appraisal and verifiable injury or damage. This position involves the direct handling of tasks and/or claims in addition to supervision of staff. The WC Claims Manager reports to the WC Director.

Responsibilities:
May oversee the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, evaluation, negotiation and settlement

Ensures all claims eligible or ineligible for payment conform to quality, production standards, and specifications

Ensures claim processing is consistent with applicable policies, procedures and department guidelines

Analyzes and approves workers compensation claims

Completes regular quality audits of staffs work, records results and counsels staff to bring work to or above standards

Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards

Establishes and executes controls to assure that the quality of the work meets or exceeds standards

Reviews and analyzes processes, procedures, and workflows to identify opportunities for process improvement and efficiency

Qualifications:
10+ years’ experience in workers compensation insurance industry handling Calrifornia claims

Valid adjusters license in appropriate jurisdictions or ability to obtain such

Experience successfully managing claim professionals

Strong leadership skills

Ability to develop partnerships

Sound technical knowledge of workers’ compensation policies, coverages, and exposures

Experience proactively managing catastrophic injuries

Ability to analyze data, and communicate trends

Ability to make essential decisions to positively impact change

Complete knowledge of claim procedures, technology, state and federal laws and insurance regulations

Superior written and verbal communication skills

Ability to mentor and encourage behaviors that impact claim performance

Professional demeanor and effective people skills

Ability to prioritize, and multi-task in team environment

Ability to travel

SIP certificate where required.

 

 

#LI-NS1

#LI-HYBRID

What We Offer:
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

 

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

 

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.


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