Low Voltage Field Service Technician

4 weeks ago


Anaheim California, United States strategic HR, inc. Full time
Job Description

We are seeking a Low Voltage Field Service Technician who is required to carry out field-based engineering tasks, break/fix/preventative service works at customer locations, ranging from secure premises, banking facilities, government buildings and retail outlets to commercial properties. Other responsibilities include:

Always ensure good customer relations, maintaining a high standard of appearance and customer focused approach to communications 

Maintain an open mind to all daily challenges, exploring all options to ensure the highest possible first-time-fix rate and limiting the opportunity for repeat calls to an absolute minimum 

Backup and assist the service team and other engineers to ensure most effective delivery of service provision 

Follow customer procedures to ensure efficient job closure  

Provide regular and professional communication with the call desk and management team 

Maintain currency of knowledge with respect to relevant technology, equipment or working practices required to support the business and its customers 

As time permits, map our installed base in the field by conducting site walks and taking pictures to support upselling 

 

Compensation: $70k-$85k based on experience



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