AM Front Server

2 weeks ago


Aspen Colorado, United States The Little Nell Full time
Job Description

Summary

The AM Front Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures.

Job Posting Deadline 

Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. 

Essential Job Functions 

•   Food and wine knowledge/service

•   Use suggestive selling technique for food and beverage

•   Attend daily pre-meal tasting

•   Ensure friendly greeting to all guests

•   Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed

•   Check with guest during meal for guest satisfaction

•   Responsible for guest check and proper payment

•   Have accurate working knowledge of the Micros system

•   Set-up station and tables prior to service 

•   Assist in clearing and set-up of tables during service

•   Ensures tableware is clean and in place

•   Completes side duties 

•   Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house)

•   Make manager aware of all guest comments and complaints

•   Maintain positive communication with service personnel

•   Is familiar with Colorado liquor laws does not serve intoxicated guests or minors

•   Carries tools necessary to perform job, ie crumbers corkscrew etc

•   Is knowledgeable of 5 star standards and adheres to them in every aspect of operations

•   Make Manager aware of guest comments and complaints

•   Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook

•   Report to shift on time

•   Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen One

•   Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management

•   Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand


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