Sr. Site Reliability Engineer

4 weeks ago


Austin Texas, United States Visa Full time
Job Description

Cybersource Production Support is responsible for supporting the CyberSource applications for enterprise-level. This team responds to all reports of application problems in production and staging environments, and works as quickly as possible to mitigate impacts, provide RCAs and recommendations, and to generate reports and analytics on issue impacts.  

We are looking for someone with significant analytical capabilities as we need the person in this position to be comfortable in troubleshooting production issues.This role require significant on-call 24x7 support and responsibilities. 

In addition, the Senior Software Engineer will build and enhance key applications that form the core of CyberSource transaction platform. This highly visible and mission critical position will require in-depth knowledge of how the various applications that constitute the platform function, leveraging Java and open source technologies and include server-side and UI-based applications. The responsibilities include gathering and clarifying requirements, facilitating communication with other groups within the company with the objective of constantly improving CyberSource suite of applications. As a key member of the engineering team, you will need to communicate technical ideas clearly with both technical and non-technical audiences. This position also requires strong analytical skills.  

Responsibilities :  

- Gather and analyze requirements from Product Managers/Owners  

- Acquire deep knowledge on multiple applications in order to independently support them. 

- Work closely with Operations & Infrastructure groups to understand challenges in production environments. 

- Build tools to improve application reliability and quality, and programmer productivity  

- Partner with various teams to diagnose, troubleshoot and fix issues that cause impact to customers  

- Design and enhance highly scalable and fault-tolerant systems to meet increasing levels of reliability, availability,scalability  

- Provide architectural recommendations in the area of application serviceability to allow elimination or early detection of potential issues  

- Lead in issue postmortems and provide quality metrics that set direction for quality initiatives by identifying chronic problem areas  

- Understand and adhere to SOA and messaging principles  

- Author technical specifications and design documents  

- Be willing to work on both server-side and UI-side modules  

- Able to work with various cross functional (technical and non- technical) groups  

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is not offering relocation assistance for this role.



  • Austin, Texas, United States Visa Full time

    Job Description Visa has a great toolbox of leading technologies including Cybersource and Authorize.net. Together, we are building leading edge full-service Payment Management solutions combining global payment processing, fraud management and payment security systems. We are looking for talented, technical, proactive, energetic, and passionate...


  • Austin, Texas, United States Procore Technologies Full time

    Job Description What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries. That’s why we’re looking for...


  • Austin, Texas, United States Visa Full time

    Job Description As a part of the Product Reliability Engineering (PRE) Organization of VISA , you will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. In this role, your time will be split between operations/on-call duties and developing systems and software that...


  • Austin, United States Virtu Financial Full time

    Virtu is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution...


  • Austin, United States Thales USA, Inc. Full time

    Location: Austin, United States of America. Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they hav Reliability Engineer, Liability, Reliability, Engineer, Reliability, Manufacturing, Technology


  • Austin, United States ClickHouse Full time

    We are committed to providing our customers with reliable and secure services so we are building out our newly formed Site Reliability Engineering team. As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance...


  • Austin, Texas, United States Global Channel Management, Inc Full time

    Sr. MTS, Software Engineer needs 15+ years of experience building successful production software systems. Sr. MTS, Software Engineer requires:  Bachelors degree in computer science or related field.  A solid grounding in Computer Science fundamentals. 15+ years of experience building successful production software systems. 5+ years of relevant...


  • Austin, United States Zenoss Careers Full time

    Description We are hiring a Site Reliability Engineer to support, configure, and build our SaaS offerings. You will be troubleshooting and administering multiple environments including performance and quality of disaster recovery. You will support all aspects of the technical infrastructure by troubleshooting system configuration, installation, and other...

  • Director of DevOps

    4 days ago


    Dallas, Texas, United States ThisWay Full time

    Our partner seeks a Director of DevOps & Site Reliability in Dallas, TX, offering a hybrid work model. The role involves managing the infrastructure for travel supply distribution, leading initiatives to enhance reliability, scaling, management, and developer empowerment. Responsibilities: Provide strategic leadership for DevOps & Site Reliability teams...


  • Allen, Texas, United States Experian Full time

    Job Description As a Site Reliability Engineering Manager, you will lead a global team of talented SREs in the development, deployment, and continuous improvement of our Cyber Threat Detection Pipeline. You will leverage cutting-edge technologies such as Splunk Enterprise Security, Exabeam Advanced Analytics (UEBA), Security Data Lakes (e.g., Data Bricks or...


  • Austin, United States Oracle Full time

    Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate...


  • Austin, United States Apple Inc. Full time

    Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join the Apple Service Engineering team as a Site Reliability Engineering (SRE) Manager to help support and scale cloud...


  • Houston, Texas, United States Urban Grid Solar Projects, LLC Full time

    Urban Grid, a leading independent power producer, facilitates a rapid and sustainable energy transition by developing high-quality renewable energy projects, fostering community partnerships, and serving as a good land steward. Our company is positioned to own and operate its facilities while cultivating a land management system that benefits farmers,...


  • Beaumont, Texas, United States NES Fircroft Full time

    Job Title: Reliability Engineering Manager Location: Beaumont, TX Company: Major Petrochemical Manufacturer Job Overview: The Reliability Engineering Manager has the overall responsibility for developing and executing the best-in-class reliability programs and processes across company assets at optimal cost. This position will lead a team of Reliability...


  • Austin, United States Global Channel Management Full time

    Sr. MTS, Software Engineer needs 15+ years of experience building successful production software systems. Sr. MTS, Software Engineer requires: Bachelors degree in computer science or related field. A solid grounding in Computer Science fundamentals. 15+ years of experience building successful production software systems. 5+ years of relevant experience...


  • Austin, United States Global Channel Management, IncGlobal Channel Management, Inc. Full time

    Sr. MTS, Software Engineer needs 15+ years of experience building successful production software systems. Sr. MTS, Software Engineer requires:   Bachelor’s degree in computer science or related field.   A solid grounding in Computer Science fundamentals.  15+ years of experience building successful production software systems.  5+ years of...

  • Software Engineer

    1 week ago


    Austin, Texas, United States Visa Full time

    Job Description As a Software Engineer - Sr. Consultant, you will be part of our Risk Solutions team to help design, enhance and build our transactional Fraud detection engine in an agile development environment. You will work with colleagues, who will support and challenge you daily. You will take leadership roles working on multiple projects building full...


  • Dallas, Texas, United States Park Lane Recruitment Ltd Full time

    SR. ELECTRICAL ENGINEER -TEXAS -USA POSITION STATUS: US Citizen or Permanent Resident SALARY:Range from $140,000 to $190,000 POSITION OVERVIEW: Great opportunity to work for a Global Chemical Company offering competitive salaries and continued career growth. JOB SUMMARY DESCRIPTION: * Provide competent coverage for issues concerning low, medium, and...

  • Sr. Android Engineer

    2 weeks ago


    Austin, United States Fiserv Full time

    Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...


  • Austin, United States Insight Global Full time

    Our client is seeking an experienced Sr. Mechanical Engineer to join our growing Mechanical team. As a senior mechanical engineer, you will have the opportunity to assist the mechanical discipline team through projects from early concept to construction completion. In this role, you will spearhead a portfolio of ground-breaking projects in a variety of...