Staff Database Engineer

4 weeks ago


San Diego California, United States ServiceNow Full time
Job Description

ServiceNow is seeking an experienced Oracle DBA for our Cloud Operations Database team.

You should have experience with large-scale databases (Oracle) environments and a knack for problem-solving and optimization of databases, applications, and performance issues.

What you get to do in this role:

Responsible for all general database administration functions associated Oracle/MySQL/MariaDB/PostgreSQL systems including security, backup, logging, reporting and recovery procedures

Work on Infrastructure activities like upgrading, restoring/syncing/replicating data for migration

When performance issues arise, determine the most effective way to increase performance through server configurations, index/query changes, etc.

Responding to database-related alerts and escalations, come up with strategic solutions to recurring technical alerts/issues

Monitors capacity and performance for production and non-production databases to ensure they are highly reliable, efficient, cost-effective, and provide the required functionality.

Proactively seek opportunities to improve database performance by identifying tuning measures and implementing them when appropriate.

Test upgrades/new releases of database software and related products. Assess impacts to customer's overall database environment.

Participate in a 24/7 on-call rotation for production support

Please Note:  

This position will include supporting our US Federal customers.

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test.  Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.


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