Housekeeping Supervisor PM Shift

3 weeks ago

Litchfield Park Arizona, United States The Wigwam Full time
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company

Location Description:
Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience.  We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us   The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran

Overview:
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results.

Your Role:

Engage with guests to ensure their stay is going well

Work as a team to accomplish the goal of resort/hotel cleanliness

Coordinates the day’s work flow and distribution of duties 

Inspect guest rooms following highest quality standards.

Hold department employees accountable for the highest quality standards.

Supervise and train staff to ensure that standards of cleanliness are maintained.  

Assists with performing inventory of linen and supplies.

Assists in completion of performance evaluations.

Uses judgment and experience to distribute work, assign rooms and duties to staff

Coordinate activities with Front Desk Supervisor and staff.

Reports maintenance needs accordingly  

Ensures employees are using/handling cleaning chemicals safely. 

Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

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