Patient Services Rep

4 weeks ago


Pottstown Pennsylvania, United States Tower Health Full time
Responsibilities:
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

 

 

Full Time Role, Monday-Friday 7am-3:30pm . No weekends, No holidays required.

 

#POTTS

Qualifications:
Education Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

No experience

Certification and Licensure

CPR Certification - Based on Department

Required Skills

Computer Skills to include use and navigation

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Keyboarding

Medical Terminology

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Multi Line Telephone Operational Skills

Multitasking

Organizational Skills



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