Pool Server Attendant
Found in: Resume Library US A2 - 6 days ago
The Pool Server Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server Attendant will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas.
Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression
Introduce first-time guests to facilities and services
Provide Food & Beverage service to guests in lounges and cabanas
Present the menu with helpful explanations of dishes and beverages
Take accurate food and beverage orders, input into POS system
Serve drinks and food promptly, ensuring cleanliness of Pool areas
Act as a liaison between guests, management, service staff, and the kitchen
Demonstrate professionalism and attentiveness throughout the dining experience
Perform side work and provide pool amenities
Contribute to safety and sanitization protocols for a healthy work environment
Maintain complete knowledge of pool area and chase lounge layout.
Be available to transport any needed items to or from the pool.
Communicate concisely and efficiently with chefs about current delivery needs and issues that may arise around the pool or resort property.
Organize assigned station and ensure readiness prior to guest arrival.
Keep all needed items stocked, including towels, water bottles, drinking vessels, ice, cold bandanas, silverware, chaise lounge covers.
Be available to move furniture around the pool area as needed.
Actively listen and respond positively to guest questions, concerns, and requests using a brand or property specific processes to resolve issues, delight, and build trust.
Comply with quality assurance expectations and standards.
Report any employee, guest, and/or vendor incidents and accidents to management at the time of the incident and/or accident.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, and completing daily cleaning checklist.
The pay rate for this position is a base rate $17/hour in addition to tips. This is the pay rate that Wildflower Farms reasonably expects to pay.
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Pool Server
Found in: Resume Library US A2 - 6 days ago
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