Mgr, Asst Parts

Overview:
Responsible for assisting the Parts Manager with daily management of parts department operations and staff.

 

Assistant Parts Manager candidate with potential for fast-track promotion to Parts Manager.

Responsibilities:
Help oversee the daily operations of the parts department.

Help manage all parts department functions including sales, inventory control, shipping, receiving, cycle counting, and recordkeeping.

Ensure effective part warehouse processing, flow and strategy.

Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.

Monitor gross profit levels.

Assess departmental performance regarding quality of service and customer satisfaction.

Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.

Maintain a clean and safe work environment.

Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.

Identify need for and implement process improvements.

Contact customers to generate additional business.

Help coordinate physical inventory annually.

Establish work standards and evaluate parts department staff's performance.

Identify, address, and implement employee development and training opportunities.

Qualifications:
Ability to organize and direct oneself and effectively supervise others.

Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

Possessing the trait of being organized or following a systematic method of performing a task.

Ability to convince a group of people to work toward a goal.

Ability to utilize the available time to organize and complete work within given deadlines.

Ability to communicate in writing clearly and concisely.

Ability to find a solution for or to deal proactively with work-related problems.

Ability to comprehend complex technical topics and specialized information.

Ability to communicate effectively with others using the spoken word.

Ability to take care of the customers’ needs while following company procedures.

Education/Experience:

High School Graduate or General Education Degree (GED) and/or 3 to 5 years related experience.

 

Computer Skills:
Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with Oracle preferred.

 

Safety is the number one priority for our business. Ability to follow and enforce safety procedures required.

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