Sr. Program Manager

Found in: Resume Library US A2 - 1 week ago


Mentor Ohio, United States Visa Full time
Job Description

Purpose

The Senior Program Manager will be a part of a group that oversees several product lines contribution as a business unit. This extends from increasing the success of existing products and owning the delivery of new products and features for the company. In this role, the Senior Program Manager will be responsible for the management, organization and implementation along with the necessary stakeholder communications and review of all aspects of the deployment of small to large-scale initiatives to successfully deliver.

Essential Functions: 

Responsible for the commercialization and delivery of product features for the issuer products business unit

Work closely with the Technical Product Managers and stakeholders to ensure that the program objectives and product initiatives, deliverables, and benefits are achieved

Establish standardized procedures, version controls and documentation requirements

Communicate clearly and regularly with Product Managers, marketing, documentation and technology

Provide leadership and project direction to others within the group

Project definition – including assumptions, risks, constraints and stakeholder identification

Scope management – including change management and control, deliverables tracking and reporting

Issue and risk management – including identification, mitigation and escalation of issues

Internal relationship management – including collaboration and timely internal communications

Project performance metrics – establishment, monitoring and reporting

Participate in technical and business status reviews

Create coordinated delivery schedule

Competencies:

Possess a unique blend of business and be technically savvy, a big-picture vision, and the drive to make that vision a reality

Ability to partner with many cross-functional team members, analyze the market and understand problems to influence delivery of new product solutions

Strong project management and problem-solving skills with a demonstrated ability to establish, maintain, and deepen partnerships with stakeholders

Strategic, well-organized individual that pays attention to details

Ability to take initiative and work independently or within a group

Drive results and successfully handle multiple priorities against tight deadlines

Excellent verbal and written communication skills

Problem analysis and assessment

Decision making, planning and organizing, work and time management

Delegation of authority and responsibility

Information gathering and monitoring

Initiative, integrity, adaptability

Teamwork and collaboration

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


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