GSOC Specialist

Control Risks is looking for a GSOC Specialist to support our client’s 24/7/365 GSOC. This role will facilitate the Client’s crisis management response, coordinate incident escalations, and emergency communications to site-, regional-, and enterprise-level global security leadership. This position will cover the client's Night Shift.

Monitor worldwide events; identify events with the potential to impact the Client’s personnel, assets, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime

Draft and review concise notifications for distribution to the Client’s decision-makers and global security leaders

Collaborate with a cross-functional team of other global security professionals in support of the GSOC’s 24/7/365 operations

Facilitate the Client’s crisis management response; coordinate incident escalations and emergency communications to site, regional, and enterprise-level global security leadership

Conduct detailed written and verbal situation briefings to global security executives and higher

Implement and support GSOC operating procedures and best practices to drive business goals and objectives

Participate in training and exercises to ensure GSOC team proficiency and compliance with standard operating procedures

Conduct after-action reviews (AARs) to identify lessons learned and best practices

Manage the implementation of new services, tools and applications support the GSOC operations

Develop effective relationships with internal dependency partners; primarily IT and HR

Work with the Client’s Global Security team and vendors

Ability to collaborate with Global Security’s Protective Services and Systems & Technology team

Ability to exhibit diplomacy, professionalism, and calm under pressure during critical incidents

Requirements

Bachelor’s degree in Emergency Management, Homeland Security, Security Studies, International Affairs, Intelligence Studies, Criminal Justice, Journalism or related field

1+ years' experience in government, corporate security or a similar role

Experience working with global risk intelligence and incident response software.

Experience with emergency mass notification systems

Experience with travel risk management software platforms

Experience working in a collaborative environment such as government or corporate global security operations center, emergency operations center, or a major urban area fusion center

Experience working with geographic information systems such as ArcGIS and Google Earth

Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis

Benefits

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.

We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

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