Sales & Service Representative (Bank Teller/Universal Banker)
Found in: Resume Library US A2 - 2 weeks ago
Are you a people person? Be a First Citizens person Join our Cherry Creek branch team and make a difference.
This full-time Sales and Service Representative role will be located at 3611 East 1st Avenue in Denver, Colorado. It is responsible for processing transactions and other customer service requests in the branch. The successful candidate will demonstrate:
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
The base pay for this position is relative to your experience but the range is generally $19.29 to $26.10 per hour. First Citizens offers a competitive, comprehensive benefits program which you can review here: (url removed).
Qualifications:
Required Education: High School Diploma or GED
Required Experience: 6+ months customer service experience AND 1+ years of recent cash-handling experience
Preferred Items:An aptitude for sales; comfortability with sales support tasks like cold-calling
Prior experience in a retail banking environment is highly preferred
Prior experience with working in a cash vault
Working knowledge of Microsoft Office
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