Creative Beverage Director

Found in: Resume Library US A2 - 1 week ago

San Diego California, United States FAIRMONT Full time
Job Description

Reporting to the Director of Food & Beverage, the Creative Beverage Director will oversee the beverage and wine program for the hotel

Manage and lead the beverage and wine program for the hotel.

Manage and lead the Lobby Lounge Bar and team.

Continuously, updating and executing new beverage activations and programming throughout the year.

Managing the Master Wine List for the hotel.

Managing the beverage cost by working with our purchasing team to meet our beverage revenue and cost goals

Create and maintain professional working relationships with all beverage suppliers

Recruit, interview, hire, schedule and train bar staff

Coach and mentor service staff, including bar team, and ensure accountability if expectations are not being met.

Interact with guests and members to develop loyalty and exercise great customer relations

Ensure bars are profitable by analyzing liquor costs versus sales

Set and maintain standards for safe food handling, cleanliness and safety

Negotiate with vendors, order supplies, manage inventories

Create and foster a positive service focused culture by consistently utilizing the Forbes 5 star standards

Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.

Resolve customer complaints promptly and according to company guidelines.

Oversee the preparation of beverages and ensure quality of product served.

Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation. Attend to the needs of the guests following Fairmont Grand Del Mar Standards

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