Outpatient Specialist

2 weeks ago

Quincy California, United States Plumas District Hospital Full time
Nature and Scope:
The Outpatient Specialist coordinates the Rural Health Clinic patient visit summaries, and prints orders for any ancillary tests ordered during the visit.  Registers patients for same day ancillary tests and initiates the authorization and scheduling process as needed. Provide patients with prep instructions for any tests and discharge instructions at time of check-out. Verify demographic and insurance information for the electronic medical records and billing purposes. Creates patient estimates as appropriate, verifying eligibility and coverage. 

 

Location:
We are located 2077 E. Main Street Quincy, CA 95971.

 

Compensation:
Compensation Philosophy: We have 6 pay increments on our clinical pay scales to compensate successful candidate for 6 years of relevant experience

Compensation Range: $17.96 - $22.93 / hour 

 

Job Status / Shift Information:
Full-time and weekdays. 

 

Qualifications:
Education

High School Diploma or GED required.

Experience

At least 1-3 years of customer service preferred.

At least, 1-2 years of experience in a healthcare environment preferred. Experience with database software applications desired. 

 

Knowledge, Skills, and Abilities

Data entry and the ability to type a minimum of 25 words per minute Microsoft Excel/Word and good mathematical, reading and writing skills required.  Superb customer service, teamwork, and conflict resolution skills. Excellent written and oral communication skills are required.  Must be able to work with minimal supervision.  Efficient time management skills and ability to multi-task.  Strong understanding and comfort level with computer systems

 

Must meet physical requirements as stated on job description addendum

. 

Responsibilities:
Promptly fields and/or directs incoming calls, responds to patient and/or staff inquiries, and initiates patient triage, when necessary.

Completely and accurately documents all patient interactions (phone calls, etc) in the patient’s electronic medical record, including caller’s name, patient’s name if different from caller, call back phone number and a brief message explaining the reason for the call.

Ensures all registration and admission forms are ready for patients to complete upon arrival for service.

Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion.

Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software tools, to assure payment for all authorized services.

 

Benefits / Perks:
Inclusive and connected work environment

Excellent Medical, Pharmacy, Dental, and Vision Plans

Competitive Compensation and Considerable Paid Time Off

Retirement Plans with 3% company contribution

Discounted memberships with Sierra Saver/ Flight Care

Paid days for continuing education, bereavement and jury duty

And more Visit (url removed) to review more details on current options available

 

Why Plumas District Hospital:
Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link (url removed) to learn more about PDH providers, services, and surrounding community today

 

Contact Information:
Recruiter Name: Nicholas Clawson

Department Phone: (phone number removed)

Department Email: (url removed)

Department Location: 1065 Bucks Lake Road Quincy, California 95971

 

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