Fraud and Risk Analyst
3 weeks ago
The primary focus of the Fraud & Risk Ops Analyst is to identify, recommend and implement design, processes and procedures for the reduction of fraud. You will be investigating, processing, resolving issues regarding fraud in an accurate and efficient manner for Experian Consumer Services programs. This will include new products/features in the financial services industry, working with risk mitigation partners, with a focus on excellence in service delivery with fraud prevention.
What you’ll be doing
Drive and coordinate risk mitigation and anti-fraud efforts for complex programs in defined timelines to achieve specific business goals
Executes daily responsibilities associated with risk mitigation strategies and third-party vendor oversight for operational excellence, risk management and business goals optimization
Conduct daily control reviews of business metrics; analyze and document performance of external partners via KPIs and SLAs, to support day-to-day activities, ensuring business and risk mitigation goals are met or exceeded
Data analysis, continuously reviewing and validating data and risk strategies for accuracy; articulate and document recommendations for optimization and improvement
Collaborate with cross-functional teams to support ad hoc research, impact analysis, and validate issue remediations; key contributor on SME team for risk mitigation and fraud prevention
Develop strong, collaborative relationships with key internal and external partners to strategically develop, implement and optimize fraud operation processes, tools, and policies to achieve performance objectives while mitigating regulatory, reputational, and financial risk
Focus on continuously delivering business and operational value - track, trend, analyze business metrics to drive actionable risk mitigation improvements and enhancements
Support internal and external audits and due diligence requests to ensure benefits are being delivered to our customers
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