BDC Hourly- Jordan Ford

4 weeks ago

Mishawaka Indiana, United States Sonic Automotive Full time
Job Description

SUMMARY;

Salary:$18 per hour

(The BDC Agent position has as pay scale consisting of the following. Wages include base hourly compensation $18)

Responds to Internet and Phone inquiries and ensures that the dealership actualizes its maximum profit potential on Phone and Internet sales.

 ESSENTIAL JOB REQUIREMENTS AND RESPONSIBILITIES:

Be directly responsible for the following items, as set at the sole discretion of the company, which may be changed from time to time:

 Ø  Satisfies the transportation needs of Internet/phone generated vehicle purchasers.

Ø  Communicates effectively with Internet/Phone customers and prospects according to their preferred method of communication, whether by phone, by email or in person.

 Ø  Sells/leases and delivers a minimum of 10 units per month.

Ø  Has thorough knowledge of all dealership products and services.

Ø  Understands the psychology of Internet customers and works with them accordingly to draw them into the dealership for proper vehicle demonstration and to close the transaction

Ø  Assists guests in selecting a vehicle by asking questions and listening carefully to their needs.

Ø  Checks emails frequently and responds to inquires immediately.  Delivers messages intended for other departments promptly.  Notifies customer that their messages have been forwarded to the appropriate person for prompt attention.

Ø  Handles all Internet sales inquires personally.

Ø  Coordinates Internet promotions.

Ø  Ensures that the Web site address and phone number is prominently displayed throughout the dealership, on business cards, flyers, pens and all dealership advertising.

Ø  Researches auto-buying services on the Internet and acts as a liaison with any services the dealership uses to promote its site or advertise.

Ø  Works with Webmaster to update the Web site frequently to attract new and repeat visitors.

Ø  Takes photos of dealership inventory for use on the dealership site.

Ø  Maintains an ongoing customer database o capture repeat business.

Ø  Exhibits high level of commitment to guest satisfaction.

Ø  Knows and understands the federal, state and local laws which govern retail automotive sales.

Ø  Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

Ø  Attends product and sales training courses as requested by sales manager.

Ø  Keeps abreast of new products, features, accessories, etc. and their benefits to guests.

Ø  Attends sales meetings.

Ø  Maintains a safe work environment.

 Ø  Maintains a professional appearance.

Ø  Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.

Ø  Determine management, production and quality requirements by asking questions and listening.

Ø  Attend Sonic meetings as requested.

Ø  Maintain a follow-up system that encourages follow through with assigned project

Ø  Report to Sales Manager regarding objectives, planned activities, reviews and analyses.

Ø  Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Ø  Understand the terminology of the business and keep abreast of technology changes in the product.

Ø  Follow directions from a supervisor.

Ø  Understand and follow work rules and procedures.

Ø  Accept constructive criticism.

Ø  Interact well with others and be a positive influence on associate morale.

Ø  Must sign voluntarily the company’s non-disclosure and confidentiality agreement and be able to be faithful to its provisions.

Ø  Must be willing and able to assign or offer to assign to the company any invention that you develop.

  • BDC Hourly- Jordan Ford

    2 weeks ago

    Mishawaka, Indiana, United States Sonic Automotive Full time

    Job Description SUMMARY; Salary:$18 per hour plus commissions (The BDC Agent position has as pay scale consisting of the following. Wages include base hourly compensation $18 plus commissions) Responds to Internet and Phone inquiries and ensures that the dealership actualizes its maximum profit potential on Phone and Internet sales.  ESSENTIAL JOB...

  • Service Technician- Jordan Ford

    3 weeks ago

    Mishawaka, Indiana, United States Sonic Automotive Full time

    Job Description ·       Receive repair orders from dispatcher and take to stall area. ·       Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. ·       Diagnose cause of any malfunction and perform repair. ·       Communicate with parts department to...

  • Sales Consultant- Jordan Ford

    3 weeks ago

    Mishawaka, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Parts Sales Associate

    3 weeks ago

    Mishawaka, United States Jordan Ford Full time

    Job Description Purpose: The Parts Sales Associate sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone. Duties and Responsibilities: · Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full...

  • Body Shop Technician- Jordan Ford

    3 weeks ago

    Mishawaka, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Guest Relations Associate

    1 week ago

    Mishawaka, United States Sonic Automotive Full time

    Company Description At Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...

  • Guest Relations Associate

    4 weeks ago

    Mishawaka, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Parts Sales Associate

    2 days ago

    Mishawaka, United States Sonic Automotive Full time

    Company DescriptionAt Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...

  • Parts Sales Associate

    5 days ago

    Mishawaka, United States Sonic Automotive Full time

    Company Description At Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...

  • Parts Sales Associate

    7 days ago

    Mishawaka, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and...

  • Parts Sales Associate

    3 weeks ago

    Mishawaka, Indiana, United States Sonic Automotive Full time

    Job Description Purpose: The Parts Sales Associate sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.   Duties and Responsibilities: ·       Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the...

  • Parts Sales Associate

    2 weeks ago

    Mishawaka, United States Sonic Automotive Full time

    Job Description Purpose: The Parts Sales Associate sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone. Duties and Responsibilities: · Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product...