Category Support Coordinator

1 month ago

Irving Texas, United States 7-Eleven, Inc. Full time
Overview:
▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

 

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®.  “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

 

But there’s a lot more to our story and much more left to be written.  We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. 

 

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

 

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. 

 

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

 

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

 

▶ About This Opportunity

Responsibilities:
The Category Support Coordinator is responsible for the coordinating of data elements for
products in the assortment. Typical activities include: new item introduction, item expansion,
test items, and communication/coordination with vendor contacts. Expectation is that
coordinators execute product information exchanges between 7-Eleven master systems and
vendors in a high volume, low error tolerance environment.
• Coordinate new product set up information with vendors with a strong attention to
detail for nuances related to distribution type and internal strategic initiatives.
• Build and maintain relationships with impacted business units inside of 7-Eleven as well
as Vendor relationships outside.
• Extract product information from 7-Eleven systems using SQL, Access and SEI
Proprietary systems.
• Synchronize product information between vendor communications and 7-eleven
systems using advance level excel skills.
• Review product information for completeness and accuracy, identify and escalate issues
appropriately.
• Completes and submits product information change request forms for management
approval and data processing.
• Review product information in 7-Eleven systems for inconsistencies and inaccuracies.
• Research issues to identify root cause and recommend resolution.
• Execute cross-functional tasks based on priority and volume of workload.
• Communicate and escalate issues to the Supervisor as appropriate.
• Coordinates product information changes with Vendors and respective Category
Managers to align assortment.

Qualifications:

• High School + Equiv Exp or Bach/4 Yr Degree.
• 2 Years of Retail Product.
• Position requires strong analytical skills and attention to detail.
• Advanced working knowledge of Excel (must be able to efficiently and effectively
execute VLOOKUPs, IF Statements, and Pivot Tables).
• Effectively operates in a high volume environment while achieving minimal error rates.
• Strong written and verbal communication skills.
• Thorough understanding of retail/inventory attributes is preferred

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