Housekeeping Manager

Found in: Resume Library US A2 - 2 weeks ago

Fort Collins Colorado, United States Mountain Time Vacation Rentals LLC Full time


ABOUT MOUNTAIN TIME VACATION RENTALS

Mountain Time Vacation Rentals LLC is a leading vacation rental management company based in Fort Collins, Colorado. With a commitment to excellence and a passion for providing exceptional guest experiences. We have been successfully managing vacation rental properties for over 10 years. We take pride in our dedication to delivering top-notch service to our clients and guests, and we strive to create a memorable vacation experience for every visitor.

At Mountain Time Vacation Rentals, we believe that our employees are our greatest asset. We foster a positive, collaborative, and supportive work environment where everyone has the opportunity to learn, grow, and succeed. We value innovation, professionalism, and a strong work ethic, and we are looking for individuals who share our values and are enthusiastic about joining our team.

JOB DESCRIPTION

We are seeking a talented and experienced Housekeeping Manager to oversee our housekeeping operations in Fort Collins. In this role, you will be responsible for managing a team of housekeeping staff, ensuring cleanliness and maintenance of our vacation rental properties, and maintaining high standards of guest satisfaction.

RESPONSIBILITIES

Lead and manage our housekeeping team, ensuring cohesion among diverse personalities and cleaning styles. Your role involves hiring, training, and providing ongoing coaching sessions to foster a collaborative and high-performing team.

Strategize and implement a comprehensive training program to uplift and continually improve the skills of our housekeeping personnel.

Organize and maintain housekeeping schedules across properties, supporting cleaners with varied personalities and styles, while ensuring adherence to consistent, high-quality cleaning standards.

Conduct regular inspections to guarantee the highest cleanliness standards and update property documents, including detailed cleaning instructions.

Oversee inventory, procurement, and distribution of supplies to various properties, maintaining seamless operations.

Act as a central point of contact for addressing complaints and resolving issues, contributing to overall guest and homeowner satisfaction.

Communicate and enforce housekeeping policies, standards, and procedures. Engage actively in team meetings, fostering collaboration across departments.

REQUIREMENTS

Minimum one year managing large cleaning crews, with three years of hands-on cleaning experience.

Exceptional interpersonal skills, adept at working with diverse personalities and encouraging a positive team dynamic.

Ability to motivate, support, and coach individuals with different cleaning styles through regular training sessions.

Professionalism, integrity, and composure in high-pressure situations.

Proficiency in Microsoft Word, Excel, and Outlook and Work Order Scheduling Software.

Strong multitasking abilities and effective prioritization skills.

Impeccable attention to detail and a commitment to maintaining exceptionally high-quality standards.

Experience developing housekeeping and laundry training material and facilitating training sessions.

Partial fluency in Spanish is beneficial for this position.

Requirements

QUALIFICATIONS

At least 2 years of experience in housekeeping management, preferably in the hospitality industry

Proven track record of successfully managing a large team of in-house and contract cleaners

Strong knowledge of housekeeping procedures and standards

Excellent organizational and time management skills

Ability to problem-solve and make decisions independently

Flexibility to work weekends and holidays as needed

Benefits

BENEFITS AND COMPENSATION

$60K to $70K Salary, based on experience

Full time

Paid time off for PTO, sick days, and vacation days

Health insurance

Opportunity for Bonuses

On-the-job skills training provided

Employee Discounts on Vacation Rentals

Workplace perks including: recreation activities, food/coffee, flexible work schedules

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