Airport Lounge Manager

Found in: Resume Library US A2 - 2 weeks ago

Flushing New York, United States Sodexo Full time
Unit Description:
Sodexo Live's Airport Lounge Segment has an exciting opportunity for a Airport Lounge Manager with the Chase Sapphire Lounge at LaGuardia International Airport in Flushing, NY.  An oasis away from the airport hustle, our Chase Club Lounges have become synonymous for comfort at major airports throughout the world.   

 

The Lounge Manager will have oversight of a staff of hourly employees in a shift including supervisors, bartenders, food attendants and custodial staff.  As lead manager, you will be responsible for the club(s)/lounge operations including labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction. The ideal candidate will have prior experience with hiring, training and scheduling staff; monitoring service and complying with Sodexo and our airline client's standards of service.  Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation.  We are seeking individuals with strong communication skills, flexibility and adaptability in a fast and frequently changing environment.

 

The successful candidate will:

have oversight of daily food operations and deliver a high-quality product;

achieve company and client financial targets and goals;

develop and maintain client and customer relationships;

motivate, coach, mentor and develop frontline (hourly) staff; and/or

ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;

possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;

exhibit flexibility to take on additional responsibilities as needed; and/or

demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

 

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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