Health Services Intake Specialist

2 weeks ago


Des Moines Iowa, United States Wellmark, Inc. Full time
Job Description

About the Role: We’re looking for a Health Services Intake Specialist to work within a call center setting facilitating care management functions, including eligibility and benefit verification, authorization status inquiries, data collection/documentation and accurate completion of precertification and notification requests. This individual will provide administrative support to care management teams and contribute to corporate and department objectives by processing incoming care management requests in a prompt, professional and courteous manner.

About You: Are you excited about the opportunity to advocate for stakeholders through collaboration with multi-disciplinary teams? Are you able to manage a large variety of responsibilities while staying organized? Do you enjoy researching within guideline documentation and making decisions based on what you find? If you are a dedicated, customer-focused health care professional motivated and inspired by the opportunity to provide administrative support to care management teams in a fast-paced production environment, consider applying today

This role will require training for the first 6 weeks from our Des Moines, Iowa office. After a successful training period, you will eligible to work remote every day*, or a hybrid office/home schedule based on your preference.

*Remote eligibility subject to change based on business needs.



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