Wire Transfer Specialist

4 weeks ago


Colorado Springs Colorado, United States Ent Credit Union Full time
Job Description

The Wire Transfer Specialist is responsible for providing excellent service by accurately and expediently analyzing, validating, and processing all incoming and outgoing wire transfer requests. This position plays a pivotal role in fraud detection and intervention, protecting member deposits and credit union assets. This position is also responsible for training and keeping the other back-up wire personnel abreast of new developments to the wire transfer function, as well as, assisting other functions in Electronic Banking Operations. This position will serve as a subject matter expert and department liaison for policies, procedures, and government regulations related to wire transfers. Furthermore, this position will support other Payment Systems area such as ACH/Direct Deposits and Electronic Support Services.

Essential Functions

Process outgoing member and credit union wire transfer requests in compliance with regulatory requirements, security protocols, and department policies and procedures, verifying the accuracy of all pertinent information, analyzing wire for fraud mitigation, confirming the request data directly with members, appropriately debiting member accounts and inputting information properly into the Federal Reserve Fedline system.

Process outgoing international wire requests by complying with regulatory requirements, security protocols, and department policies and procedures, verifying the accuracy of all pertinent information, analyzing wire for fraud mitigation, confirming the request data directly with members, appropriately debiting member accounts and inputting information properly into a third-party servicer's platform.

Process incoming wire transfer requests by complying with regulatory requirements, security protocols, and department policies and procedures, retrieving incoming wire information from Fedline, analyzing wire for fraud mitigation, and post to member accounts.

Support other Wire Transfer Specialists and assist with the training of other EBO personnel serving as the back-up for the Wire Transfer position. Participate in Risk Management informational meetings to stay current on regulations related to wires. Keep department personnel informed of new developments related to the wire transfer function.

Assist other areas of Payment System as needed including but not limited to ACH disputes, setting up or verifying EFT Records, member service in regards to all ACH activity on member accounts, and processing incoming mailed checks. Assist with administrative duties related to the wire transfer unit to include procedures, processes, safekeeping, and management consultations on unusual or suspicious transactions. Other related duties as assigned.

Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.



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