Technology Services Administrator

Technology Services Administrator

Location:
New York, NY Compensation: $75,000-$85,000 annually Schedule: Monday-Friday, onsite Employment Type: Full-time Build Your IT Career at a Premier Global Law Firm Are you a polished, service-oriented IT professional who enjoys helping people and wants to build a career in a sophisticated, fast-paced environment? This is an opportunity to join a prestigious, globally recognized law firm known for its exceptional legal talent, collaborative culture, and commitment to client service. With a presence across major markets and a reputation for handling complex, high-profile legal matters, the firm offers an opportunity to learn from experienced professionals while supporting a team that operates at the highest level. We're looking for someone who brings technical aptitude, professionalism, curiosity, and genuine enthusiasm for working in a leading law firm. This could be an excellent opportunity for a recent graduate with strong communication skills and a polished professional presence, or an IT support professional with one to two years of hands-on experience who is ready to take the next step.

What You'll Do
As a Technology Services Administrator, you'll provide hands-on technical support to attorneys and staff, helping ensure their technology works reliably and efficiently throughout the workday. Responsibilities include:
* Provide responsive, professional onsite technical support to attorneys, legal professionals, and administrative staff.
* Troubleshoot and resolve hardware, software, operating system, and end-user technology issues.
* Support Windows 11, Microsoft 365, Adobe Acrobat, and other business applications.
* Assist with computer setup, imaging, deployment, upgrades, maintenance, and troubleshooting.
* Support printers, copiers, mobile devices, and other office technology.
* Assist with conference room technology, audiovisual equipment, video conferencing, presentations, and meetings.
* Help manage user accounts, permissions, and access through Active Directory and related tools.
* Support document management systems and legal technology applications.
* Troubleshoot connectivity, VPN, and basic networking issues.
* Track service requests, document resolutions, and escalate issues when appropriate.
* Provide occasional after-hours or weekend support when business needs require it. What We're Looking For
* A bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
* Ideally, one to two years of IT support, desktop support, help desk, or technical services experience. Exceptional recent graduates with strong technical aptitude and professional communication skills will also be considered.
* Familiarity with Windows operating systems, Microsoft 365, and common workplace technology.
* Strong troubleshooting skills and the ability to learn new systems quickly.
* Excellent verbal and written communication skills.
* A polished, professional, customer-focused approach, with the ability to work effectively with people at all levels of an organization.
* Strong attention to detail, sound judgment, and a willingness to take ownership of issues.
* A genuine interest in working in a large law firm and supporting professionals in a demanding, service-oriented environment.
* The ability to work onsite in the New York office Monday through Friday. Why Consider This Opportunity?
* Prestigious environment: Work alongside accomplished legal professionals at a globally recognized law firm.
* Career development: Build a strong technical foundation in an enterprise environment with exposure to a broad range of workplace technologies.
* Meaningful responsibility: Provide direct support to attorneys and staff, where responsiveness, professionalism, and attention to detail make a real difference.
* Variety and learning: Develop experience across desktop support, Microsoft technologies, audiovisual systems, mobile devices, and legal technology.
* A chance to stand out: Join a team where a strong work ethic, positive attitude, and commitment to service can make a lasting impression. Interested? If you're technically curious, professional, dependable, and excited about building your IT career in a premier legal environment, we'd like to hear from you. Apply today to learn more about this opportunity.