Logistics and Transportation Manager

5 hours ago

Greater Chicago Area, United States Mackie Myers Full-time
Mackie Myers is partnering with a fast-growing Consumer Goods company on a Logistics and Transportation Manager.

About the Role
Department: Operations Reports To: Director of Operations Direct Reports: Hub Supervisors, Coordinators, Dispatchers, and Drivers

Location:
Chicago, IL Status: Full-Time | On-Site (approx. 15% travel) Position Overview The Logistics and Transportation Manager . runs last-mile delivery across the Midwest: Chicago, Minneapolis, Milwaukee, and Madison. This new role leads around 250 part-time drivers, develops hub leadership, and launches new markets as the region grows from 2,500-3,000 deliveries a week toward 10,000+. It calls for strong people leadership and a data-driven focus on cost, quality, and on-time performance. Responsibilities Last-Mile Delivery & Execution
* Own last-mile delivery across all Midwest markets, from hub intake to the customer's door.
* Match supply with demand and maintain the cold chain on every delivery.
* Oversee routing and manage delivery partners on performance. Multi-Site Operations & Standards
* Run sites through regular metric reviews, check-ins, and SOP audits.
* Track leading indicators and keep standards consistent across sites. Driver Workforce
* Recruit, onboard, and retain a large part-time W2 driver team.
* Fix onboarding drop-off and handle employee relations consistently. New Market Launches
* Launch new Midwest markets over the next 6-12 months.
* Staff ahead of volume and protect service in existing markets. Leadership & Culture
* Coach supervisors into stronger managers and make hard performance calls.
* Build a culture of teamwork and partner with Customer Support, Marketing, and Finance. Systems & Continuous Improvement
* Replace spreadsheets with shared dashboards and support a new data platform.
* Use data to find problems early, fix root causes, and measure results. Required Skills
* High-volume, multi-drop last-mile delivery experience (not primarily line-haul).
* Experience leading multi-site operations and hourly teams numbering in the hundreds.
* Proven success hiring and retaining drivers.
* Strong grasp of delivery unit economics and cost per delivery.
* Data-driven, with measurable results to show.
* Experience developing supervisors and managing performance.
* Clear communicator with high ownership and openness to feedback. Preferred Skills
* Experience launching new markets or sites from a playbook.
* Cold chain or temperature-controlled delivery experience.
* Background in large-scale e-commerce, grocery, or food distribution.
* Experience with delivery management software and building operational dashboards.
* Experience managing 3PL or gig delivery partners. This is a fully on-site role Sunday to Thursday.