Intel Foundry Order to Cash Order Promising Process Steward

Job Description

Join Intel-and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So, join us-and help us create the next generation of technologies that will shape the future for decades to come.

Intel Foundry is a semiconductor wafer foundry known for its commitment to innovation and excellence. We are embarking on a transformative ERP project aimed at optimizing our Order to Cash OTC processes. To support this critical initiative, we are seeking a highly skilled Business Analyst with deep expertise in semiconductor manufacturing and ERP systems.

As the Process Steward for our Semiconductor Wafer Foundry ERP Transformation in Order Promising, Pricing and Order Management, you will play a pivotal role in ensuring the success of our project. Order promising will include reliably promise delivery dates to customers and gives flexibility to meet those dates. Order promising calculates the earliest ship and receipt dates using Capable to promise CTP to commit customer orders based on production, resource capacity available or planned and inventory available or planned. CTP consider resource such as equipment, people and materials availability, capacities, constraints, work in progress or planned work, multiple steps in the production process, multiple nodes in a supply chain network and various rules to calculate accurate promises.

You will be responsible for reviewing, providing inputs, and approving various documents and scripts related to design, configuration, testing, security, integration, cutover planning, and user acceptance testing. Your expertise will be instrumental in driving process excellence and aligning our systems with industry best practices. You will plan and lead a complex project and consistently deliver high-quality results, review and approve the to-be processes, keeping core and management teams well-informed about project developments in a fast-paced environment; lead geographically dispersed, cross-functional teams, balance project scope and schedule with business needs and expectations. In addition, you will: document, and drive resolution of project issues. Identify key decision recommendations with internal and external partners. Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams. Facilitate project scope changes, including business justifications and strategic roadmaps.

Life at Intel link:  https://www.intel.com/content/www/us/en/jobs/life-at-intel.html 

As the Process Steward for the Semiconductor Wafer Foundry ERP Transformation Order to Cash / Order Promising, your key responsibilities will include:

1. Process Ownership

• Own specific processes within the Order to Cash E2E tower, taking responsibility for their design, efficiency, and effectiveness. These specific processes within Order promising which includes pricing and order management is a mission-critical, customer-facing business process that should be executed in accordance with strategic business objectives.

• Committing orders plays a crucial role in the supply chain, bridging the gap between planning and execution. Order promising is a critical new capability to enable Intel Foundry match with industry standard order management capability. In this role you will partner with the supply planning team to deliver this new important capability.

• In addition, the Capacity Allocation process based on wafer allocations in the capacity corridors and tracking order, managing backorder processes are also in scope and includes CTP check. Tracking orders at various stages of the E2E order fulfilment process along with status, provides customers with real time shipping status, customer inquiries and order modifications. Backorder management includes monitoring and processing the backorders, prioritization of backorders based on business rules as well as managing the exception processes.

• You are expected to have experience in the Order Promising, Pricing and Order Management part of the Order to Cash process.

• Drive process standardization across the organization and actively question deviations from standard practices.

• Provide insights on unique Intel requirements that can enhance strategic differentiation.

2. Design and Decision-Making

• Lead and own the design and deci